Massachusetts

Massachusetts Bay Transportation Authority (MBTA)

Contact Info
Address

10 Park Plaza, Boston, MA 02116

Email
Available to Pro Users
Website
None
Phone
(617) 222-3470
Fax
(617) 222-3194
Responsiveness
Average
92 days
Success
They typically complete requests 4% faster than other agencies in their jurisdiction
By Law
10 days
See Massachusetts for more detail about what the law in this jurisdiction says about response times
Results
Success Rate
30.51%
Error
They fulfill 5% fewer requests than other agencies in their jurisdiction.
Fee Rate
11.02%
Error
They require a fee 58% more often than other agencies in their jurisdiction.
Fee Average
$2082.84
Success
On average, they charge 56% lower fees than other agencies in their jurisdiction.