United States of America

Transportation Security Administration

Contact Info
Address

TSA Civil Rights & Liberties, Ombudsman and Traveler Engagement, 601 S 12th Street, West Building, W3-110S, Arlington, VA 20598-6033

Email
Available to Pro Users
Website
http://www.tsa.gov/content/website-policies-plug-ins
Phone
None
Fax
None
Responsiveness
Average
561 days
Error
They complete requests respond 93% slower than other agencies in their jurisdiction
By Law
20 days
See United States of America for more detail about what the law in this jurisdiction says about response times
Results
Success Rate
23.26%
Error
They fulfill 12% fewer requests than other agencies in their jurisdiction.
Fee Rate
0.58%
Success
They require a fee 63% less often than other agencies in their jurisdiction.
Fee Average
$56.00
Success
On average, they charge 100% lower fees than other agencies in their jurisdiction.
Requests
Filed172
Completed41
Rejected18
No Responsive Documents22
Awaiting Response25
Requiring Action38
Overdue24
Appeals
Appeals awaiting response3