Water Quality Complaints in Albany, Schenectady, and Troy MSA (Albany County Department Of Health) • MuckRock

12 Communications
3 Files

From: Jackson Parker

03/14/2023

Subject: New York Freedom of Information Law Request: Water Quality Complaints in Albany, Schenectady, and Troy MSA (Albany County Department Of Health)

Fax

To Whom It May Concern:

Pursuant to the New York Freedom of Information Law, I hereby request the following records:

I am requesting access to and copies of records related to water quality complaints and issues within the Albany, Schenectady, and Troy Metropolitan Statistical Area (MSA) for the period from January 1, 2018, to the present.

Specifically, I am seeking the following information:

1) The total number of water quality complaints received by your agency/authority/utility, broken down by year.

2) A detailed summary of each water quality complaint, including:
2a. The date of the complaint
2b. The location (address or nearest cross streets) of the complaint
2c. The nature of the complaint (e.g., odor, taste, discoloration, contamination concerns)
2d. Any actions taken by your agency/authority/utility to address the complaint
2e. The resolution or current status of the complaint

3) Any reports, memos, or other documentation related to water quality complaints, investigations, and resolutions within the specified area and timeframe.

If any of this information is available in electronic format, I kindly request that you provide it via email. If physical copies are necessary, please inform me of any copying or postage fees in advance, and I will make arrangements for payment.

If any portion of this request is denied, please provide a detailed explanation for the denial and inform me of any appeal procedures available under New York State law.

The requested documents will be made available to the general public, and this request is not being made for commercial purposes.

In the event that there are fees, I would be grateful if you would inform me of the total charges in advance of fulfilling my request. I would prefer the request filled electronically, by e-mail attachment if available or CD-ROM if not.

Thank you in advance for your anticipated cooperation in this matter. I look forward to receiving your response to this request within 5 business days, as the statute requires.

Sincerely,

Jackson Parker

From: Muckrock Staff

03/21/2023

Subject: RE: New York Freedom of Information Law Request: Water Quality Complaints in Albany, Schenectady, and Troy MSA (Albany County Department Of Health)

Fax

To Whom It May Concern:

I wanted to follow up on the following New York Freedom of Information Law request, copied below, and originally submitted on March 15, 2023. Please let me know when I can expect to receive a response.

Thanks for your help, and let me know if further clarification is needed.

From:

03/21/2023

Subject: FW: Fax Received from CSID: +14094072963 - Pages received: 3

Requests cannot be submitted via fax, they must be submitted via Albany County Public Information request portal. https://albanycounty.nextrequest.com/

6F16F258-902F-4703-BEB3-00E7FDF7354A-6760-IF
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From: Albany County Department Of Health

03/23/2023

Subject: Your first record request #23-175 has been opened.

Albany County

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Your first Albany County record request (request number #23-175) has been submitted.
It is currently unpublished and is not available for the general public to view.

Your Albany County FOIL request has been successfully submitted. Any and all communications should be done in the portal. Thank you

As the requester, you can always see the status of your
request by signing into the Albany County Public Records
portal here.

If you haven't already activated your account,
click here to get started.
Once your account is activated, your request will be visible at the following link:
Request #23-175.

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<em>Questions about your request?</em> Reply to this email or sign in to contact staff at Albany County.<br></br><em>Technical support:</em> See our <a href='https://help.nextrequest.com/knowledge/requester-resources'>help page</a>

From: Albany County Department Of Health

03/31/2023

Subject: [Due Date Changed] Albany County public records request #23-175

Portal

Albany County

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The due date for record request #23-175 has been changed to:

April 07, 2023

From: Albany County Department Of Health

04/07/2023

Subject: [Due Date Changed] Albany County public records request #23-175

Portal

Albany County

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The due date for record request #23-175 has been changed to:

April 14, 2023

From: Albany County Department Of Health

04/14/2023

Subject: [Due Date Changed] Albany County public records request #23-175

Portal

Albany County

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The due date for record request #23-175 has been changed to:

April 21, 2023

From: Albany County Department Of Health

04/20/2023

Subject: [Document Released to Requester] Albany County public records request #23-175

Portal

Albany County

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A document has been released for record request #23-175 along with the following message:

Please be advised, your FOIL request has been approved and copies have been electronically provided. See attached. Redactions are pursuant to §87 (2)(b) of the N.Y. Public Officer’s Law which exempts from release records that, if disclosed, would constitute an unwarranted invasion of personal privacy.

Thank You

* 23.175.pdf

Document links are valid for one month.
After May 20, you will need to sign in to view the document(s).

23.175
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From: Albany County Department Of Health

04/20/2023

Subject: Your Albany County public records request #23-175 has been closed.

Portal

Albany County

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Record request #23-175 has been closed. The closure reason supplied was:

Your request has been completed. Thank You

Tracking #	23-175
Multi Request	Water Quality Complaints in Albany, Schenectady, and Troy MSA

Communications