Email system documentation (Austin Police Department)
Multi Request | Email system documentation |
Submitted | June 17, 2018 |
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Communications
From: Emma North-Best
To Whom It May Concern:
Pursuant to the Texas Public Information Act, I hereby request the following records:
Documentation describing the email system(s) used by your agency, including the procedures and methods for performing searches of the email system.
I am a member of the news media and request classification as such. I have previously written about the government and its activities, with some reaching over 100,000 readers. As such, as I have a reasonable expectation of publication and my editorial and writing skills are well established. In addition, I discuss and comment on the files online and make them available through non-profits such as the Internet Archive and MuckRock, disseminating them to a large audience. While my research is not limited to this, a great deal of it, including this, focuses on the activities and attitudes of the government itself. As such, it is not necessary for me to demonstrate the relevance of this particular subject in advance.
As my primary purpose is to inform about government activities by reporting on it and making the raw data available, I request that fees be waived.
The requested documents will be made available to the general public, and this request is not being made for commercial purposes.
In the event that there are fees, I would be grateful if you would inform me of the total charges in advance of fulfilling my request. I would prefer the request filled electronically, by e-mail attachment if available or CD-ROM if not.
Thank you in advance for your anticipated cooperation in this matter. I look forward to receiving your response to this request within 10 business days, as the statute requires.
Sincerely,
Emma Best
From: Austin Police Department
Thank you for contacting the City of Austin Police Department. Your e-mail has been given the reference number Z000283-061818 for tracking purposes. Your request will be forwarded to the relevant Police departments to locate the information you seek.
If you have submitted a Public Information Request:
An account has been created for you in the Austin Police Department - Public Records Center where you can track and monitor the status of your request, and receive any documents in response to your request. If you have never used this system or cannot remember your password you may request a temporary password here: (https://u4037834.ct.sendgrid.net/wf/click?upn=L5asTq9oAWi6tKrRmhm-2FjU6IRz4Sdrp8LlwHMBhEZHN1hbJJYq-2B66zyV4rlUX3m8-2FcSTYMS2T5b1-2FxpqcXKpzxUO3LLOHDwSuhEMVoPbxd8-3D_pngRX-2FY4-2FLI0Ch-2Bp7QDsWOup5CyxdzipdVgDpXsS-2Fh4hlPQNirOokt73HFJwgH3OUvprKUsblEIbgLwZ6RY5WNpAHuxsiiZgI1CNo0XjzLm3t0rl11CaoU7-2FN-2B3qumYlkgDNDmVWK83BHJJ9uBQOlVq6wfhDAdHjnUfJOjERN95Oj0wxd4BZkNBrJ-2FI-2F7ywapdTcYyUuKSldboazm2Q3fWhNsONLgsbe9UtJ3Yf5V4tl-2FJgKiz8poke1woPHd6Ee) Request Temporary Password. (https://u4037834.ct.sendgrid.net/wf/click?upn=L5asTq9oAWi6tKrRmhm-2FjU6IRz4Sdrp8LlwHMBhEZHMsfj6fKPbO-2B2OP1zeaRXrYldxYbvrY618n-2FPxFt5Fm3P-2FVvI-2BkhdIaau05EIvHgaxCMiTAG8qsvRMYDDeMgvPHbiCRjvvAkrn6pYzS7CpYQx152p1kdATcbuf3k8S2jlw-3D_pngRX-2FY4-2FLI0Ch-2Bp7QDsWOup5CyxdzipdVgDpXsS-2Fh4hlPQNirOokt73HFJwgH3OUvprKUsblEIbgLwZ6RY5WODiyteKkhzepDIfEntijxMnkjza8qxG7IAm-2FU3fws90bakYGI4oGG8hT9hyMgTxTERqQB2b8FghaaqXCXFXP4uqrvym44hSYc5j2gBceOKlHqJ0ge-2F-2ByGuKMVyPstWCbLNII5U3gYpDGS5w-2F602M-2BUbfoyOLTjn7IHue0Marx2s)
Please login and go to "My Request Center" to update your account information, track the status of your request and receive requested records when they become available.
Pursuant to the Texas Public Information Act, you will receive communication from the City of Austin within 10 business days informing you of one or more of the following:
* The date the information will be available or a copy of the records sought
* A cost estimate/invoice
* A letter advising there is no responsive information for your request or that some/all the responsive information may or must be withheld by the City of Austin in accordance with the law
* The need for clarification from you.
Please note your request must ask for records that already exist. The Texas Public Information Act does not require a governmental body to create new information, perform legal research, or answer questions.
You can monitor the status of your request using the "My Request Center" menu option on the left.
For all future requests, you can use the Austin Police Department - Public Records Center to expedite your request. (https://u4037834.ct.sendgrid.net/wf/click?upn=L5asTq9oAWi6tKrRmhm-2FjU6IRz4Sdrp8LlwHMBhEZHN1hbJJYq-2B66zyV4rlUX3m8-2FcSTYMS2T5b1-2FxpqcXKpzxUO3LLOHDwSuhEMVoPbxd8-3D_pngRX-2FY4-2FLI0Ch-2Bp7QDsWOup5CyxdzipdVgDpXsS-2Fh4hlPQNirOokt73HFJwgH3OUvprKUsblEIbgLwZ6RY5WNq72E7sDCybwHZbpH-2BWR-2BU8deDxegbgoTlvtmNhTu7GMeUAXexKjU4TcFotm1YXtHOT1hKMbcP9lWzE67dmcE8V1HDPshq8CMUNG12LW6BQRt1tpG-2BKtFxXO4801FIBZe2ilVVLhM6xFG7i-2B6l2clRi9ROHueWOnoKciNWkW5fP)
Again, thank you for contacting the Austin Public Records Center.
From: Muckrock Staff
To Whom It May Concern:
I wanted to follow up on the following Texas Public Information Act request, copied below, and originally submitted on June 17, 2018. Please let me know when I can expect to receive a response, or if further clarification is needed.
Thanks for your help, and let me know if further clarification is needed.
From: Austin Police Department
Hello Emma Best,
You have responded to an unresponsive email.
Please be advised that if you wish to submit a public records request, update an existing request, or check the status of an already submitted request, you should visit the Public Records Center. (https://u4037834.ct.sendgrid.net/wf/click?upn=L5asTq9oAWi6tKrRmhm-2FjU6IRz4Sdrp8LlwHMBhEZHOE2AETH7qR0OLGnX53UHsoPZw-2B-2BeEwQ8ZiApzXXVtu0Q-3D-3D_pngRX-2FY4-2FLI0Ch-2Bp7QDsWOup5CyxdzipdVgDpXsS-2Fh4hlPQNirOokt73HFJwgH3OoJONuKBxgiEXqCJRWTX2OiM-2BBnPbsV0Y5xnX2jkZlZcTbyYjwBNaXRBVGBz4-2FXxCg691O6-2Fx1ElmJd-2ByXz1-2BiSPT5IUABPu8j4qF1DXuVlz7gSaXIRGZtXx3fodYvw4WXzh6V15J0dP9FeRwZnylnxvXtewx9BBcK1Q3f4Ge72o-3D)
Thank you,
The City of Austin
This is an auto-generated email and has originated from an unmonitored email account. Please DO NOT REPLY.
From: Austin Police Department
--- Please respond above this line ---
Re: Open Record Request of June 18, 2018, Reference # Z000283-061818
Dear Emma Best,
The City of Austin received a Public Information request from you on June 18, 2018, to request copies of records pertaining to the following:
I'm still waiting to hear back from our IT Department. If responsive information exists I will provide it by 7/27/18.
Thanks
APD PIO
To monitor the progress or update this request please log into the
From: Austin Police Department
--- Please respond above this line ---
Re: Open Record Request of June 18, 2018, Reference # Z000283-061818
Dear Emma Best,
The City of Austin received a Public Information request from you on June 18, 2018, to request copies of records pertaining to the following:
To monitor the progress or update this request please log into the
From: Austin Police Department
--- Please respond above this line ---
Re: Open Record Request of June 18, 2018, Reference # Z000283-061818
Dear Emma Best,
The City of Austin received a Public Information request from you on June 18, 2018, to request copies of records pertaining to the following:
Emma,
We no longer need clarification. I have been advised of the below Concerning your request for information “describing the email system(s) used by your agency,” please know that the City of Austin, including the Austin Police Department, utilizes Microsoft Exchange servers. The police department does not maintain documentation that “describes” Microsoft Exchange servers. Concerning your request for “the procedures and methods for performing searches of the email system”, the police department has no responsive information. The City of Austin’s corporate technology department, which is known as the Communications and Technology Management Department (CTM), may maintain information that is responsive to one or both parts of your request. You must submit a new request through the City’s Public Information portal for records held by CTM.
I will closing out this request.
Thanks
APD PIO
To monitor the progress or update this request please log into the
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