Benefits fraud detection system studies

Todd Feathers filed this request with the Calif. Dept. of Employment Development of California.
Tracking #

7100-M668267100

Status
Completed

Communications

From: Todd Feathers

To Whom It May Concern:

Pursuant to the California Public Records Act, I hereby request records related to ID verification and unemployment fraud detection tools used by the department.

In an Unemployment Insurance Program Letter published in November 2023 (UIPL No. 1-24), the U.S. Department of Labor provided the following instructions to state agencies responsible for unemployment benefits:

"When a state notices that individuals are unable to verify their ID through web-based or selfservice means, or the state flags individuals as suspicious with automated cross-matching or data analytics activities, states must generate and retain documentation of these instances. States are also required to investigate the flags and make appropriate determinations so that eligible claimants are able to access UI benefits without undue barriers or delay. The state UI agency should then analyze the data to determine if the state’s ID proofing system, fraud detection and prevention solutions, cross-matching and data analytic parameters, or service provider(s) correctly identified fraud or incorrectly flagged claimants. In line with their nondiscrimination obligations under 29 CFR §38.51, states should conduct statistical or other quantifiable data analyses to determine whether their fraud detection systems are disproportionately flagging certain groups."

I request:

1) All contracts the department has entered into since Jan. 1, 2020 for the provision of unemployment fraud detection tools. This includes identity verification tools and data analytics services such as risk-scoring and fraud-scoring algorithms.

2) All analyses of the accuracy of the department's fraud detection tools, as requested by the Department of Labor in UIPL No. 1-24. This should include analyses conducted by the department or provided to the department by the vendor or a third pary since Jan. 1, 2020.

3) All analyses of whether the department's fraud detection tools disproportionately flag certain groups, as requested by the Department of Labor in UIPL No. 1-24. This should include analyses conducted by the department or provided to the department by the vendor or a third pary since Jan. 1, 2020.

I ask that all fees be waived as I am a journalist and intend to used the requested records to publish articles in the public interest and not for any commercial purpose.

If you choose to impose fees, I request a detailed breakdown of the fees, including the hourly wage of each employee involved and an explanation of the employee hours required to fulfill the request.

If you choose to reject this request or redact portions of responsive documents, I ask that you provide a detailed breakdown of the statutory exemptions and associated case law underlying your decision to withhold each/any portions from public review.

The requested documents will be made available to the general public, and this request is not being made for commercial purposes.

In the event that there are fees, I would be grateful if you would inform me of the total charges in advance of fulfilling my request. I would prefer the request filled electronically, by e-mail attachment if available or CD-ROM if not.

Thank you in advance for your anticipated cooperation in this matter. I look forward to receiving your response to this request within 10 calendar days, as the statute requires.

Sincerely,

Todd Feathers

From: Calif. Dept. of Employment Development

Hello, Todd.

Please refer to the attached document regarding your request.

Thank you,
EDD Media Services

  • 02.08.2024 Todd Feathers MuckRock PRA ID verification and unemployment fraud detection initial response letter

From: Calif. Dept. of Employment Development

Todd,

Please refer to the attached (Part 1 of 4) documents regarding your PRA request.

EDD Media Services

  • Combined Bank of America Contract Documents (condensed)_Part1

  • 02.22.2024 Todd Feathers MuckRock PRA ID verification and unemployment fraud detection first production letter

From: Calif. Dept. of Employment Development

Todd,

Please refer to the attached (Part 2 of 4) documents regarding your PRA request.

EDD Media Services

  • Combined Bank of America Contract Documents (condensed)_Part2

From: Calif. Dept. of Employment Development

Todd,

Please refer to the attached (Part 3 of 4) documents regarding your PRA request.

EDD Media Services

  • Combined Bank of America Contract Documents (condensed)_Part3

From: Calif. Dept. of Employment Development

Todd,

Please refer to the attached (Part 4 of 4) documents regarding your PRA request.

EDD Media Services

  • Combined Bank of America Contract Documents (condensed)_Part4

From: Calif. Dept. of Employment Development

Mr. Feathers,

Please refer to the attached document regarding your January 29, 2024 PRA request.

Thank you,
EDD Media Services

  • 04.11.2024 Todd Feathers MuckRock PRA ID verification and unemployment fraud detection third production letter

From: Calif. Dept. of Employment Development

Mr. Feathers,

Please refer to the attached document regarding your January 29, 2024 PRA request.

1 of 3

Thank you,
EDD Media Services

  • Combined M57174-7100 (c)

  • 04.24.2024 Todd Feathers MuckRock PRA ID verification and unemployment fraud detection fourth and final production letter

From: Calif. Dept. of Employment Development

2 of 3

From: Calif. Dept. of Employment Development

3 of 3

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  • 02/08/2024

    02.08.2024 Todd Feathers MuckRock PRA ID verification and unemployment fraud detection initial response letter

  • 02/22/2024

    02.22.2024 Todd Feathers MuckRock PRA ID verification and unemployment fraud detection first production letter

  • 02/22/2024

    Combined Bank of America Contract Documents (condensed)_Part1

  • 02/22/2024

    Combined Bank of America Contract Documents (condensed)_Part2

  • 02/22/2024

    Combined Bank of America Contract Documents (condensed)_Part3

  • 02/22/2024

    Combined Bank of America Contract Documents (condensed)_Part4

  • 04/11/2024

    04.11.2024 Todd Feathers MuckRock PRA ID verification and unemployment fraud detection third production letter

  • 04/24/2024

    04.24.2024 Todd Feathers MuckRock PRA ID verification and unemployment fraud detection fourth and final production letter

  • 04/24/2024

    Combined M57174-7100 (c)

  • 04/24/2024

    Combined M66826-7100 (c)

  • 04/24/2024

    Combined N59926-7100 (c)