Social Media Monitoring policies (Dallas Police Department)

ear Emma Best:
Thank you for your interest in public records of the City of Dallas. Your request has been received and is being processed in accordance with Chapter 552 of Texas Government Code, the Public Information Act. Your request was received in this office on 7/10/2018 and given the  reference number: C006432-071018 for tracking purposes.
Records Requested: To Whom It May Concern:

Pursuant to the Texas Public Information Act, I hereby request the following records:

Copies of your Agency's social media monitoring policies and guidelines, as well as any assessments of its privacy or legal implications.

I am a member of the news media and request classification as such. I have previously written about the government and its activities, with some reaching over 100,000 readers. As such, as I have a reasonable expectation of publication and my editorial and writing skills are well established. In addition, I discuss and comment on the files online and make them available through non-profits such as the Internet Archive and MuckRock, disseminating them to a large audience. While my research is not limited to this, a great deal of it, including this, focuses on the activities and attitudes of the government itself. As such, it is not necessary for me to demonstrate the relevance of this particular subject in advance.

As my primary purpose is to inform about government activities by reporting on it and making the raw data available, I request that fees be waived.

The requested documents will be made available to the general public, and this request is not being made for commercial purposes.

In the event that there are fees, I would be grateful if you would inform me of the total charges in advance of fulfilling my request. I would prefer the request filled electronically, by e-mail attachment if available or CD-ROM if not.

Thank you in advance for your anticipated cooperation in this matter. I look forward to receiving your response to this request within 10 business days, as the statute requires.

Sincerely,

Emma Best Your request will be sent to the relevant City department(s) to locate the information and determine any costs that may be due. You will receive an email when your request has been completed. If your request is received on the weekend or after business hours, it will be processed the next business day.
You can monitor the progress of your request at the link below and you'll receive an email when your request has been completed. Again, thank you for using the Public Records Center.

City of Dallas


To monitor the progress or update this request please log into the Public Records Center

Dear Emma Best,
Thank you for registering with the City of Dallas Open Records Center.

Your Login ID is:  requests@muckrock.com

If you did not submit your request through the Records Center but are receiving this e-mail, an account has been created for you where you can track and monitor the status of your request, and receive any documents in response to your request.

If you have never used this system or cannot remember your password you may request a temporary password here: Request Temporary Password. (https://u4037834.ct.sendgrid.net/wf/click?upn=eNc8b9crHlbYoXUVZ1QkNrmltTEtUraYawYkKmjO0lSLDa6fvGCC1fc3-2FfO7r6p06fP8fO2hJijYcI0U2p1hEw-3D-3D_BceP1JaA-2BceBeFMHPrfGriaxgPGiPLy6IATXJLquxnH8BV31he1aB83dyvsFkReoSlBp4Ytd5KezsuzaSx8W-2BHiTOw7tdJPJM5f5gzMmWelMxYKFUnFUGniLAQUZ-2F20JE13-2BHIqKLuA4D8X9-2B0Awllf-2FciQ9pXTFLGEdL2TqZjOxm2L-2FLDKg25VEMTx6GQgZ0yyJY-2B63lMO8vcjIlDNywp4onABNrERV6p3mdJEO-2Bi4ac3lruinr4HAywqdfhxTN)

Please log in to the Records Center to update any contact or password information and to track the progress of your request.

This is an auto-generated email and has originated from an unmonitored email account. Please DO NOT REPLY.

--- Please respond above this line ---

Dear Emma Best:
On7/10/2018, the City Secretary's Office received your Texas Public Information Act request:
To Whom It May Concern:
Pursuant to the Texas Public Information Act, I hereby request the following records:
Copies of your Agency's social media monitoring policies and guidelines, as well as any assessments of its privacy or legal implications.
I am a member of the news media and request classification as such. I have previously written about the government and its activities, with some reaching over 100,000 readers. As such, as I have a reasonable expectation of publication and my editorial and writing skills are well established. In addition, I discuss and comment on the files online and make them available through non-profits such as the Internet Archive and MuckRock, disseminating them to a large audience. While my research is not limited to this, a great deal of it, including this, focuses on the activities and attitudes of the government itself. As such, it is not necessary for me to demonstrate the relevance of this particular subject in advance.
As my primary purpose is to inform about government activities by reporting on it and making the raw data available, I request that fees be waived.
The requested documents will be made available to the general public, and this request is not being made for commercial purposes.
In the event that there are fees, I would be grateful if you would inform me of the total charges in advance of fulfilling my request. I would prefer the request filled electronically, by e-mail attachment if available or CD-ROM if not.
Thank you in advance for your anticipated cooperation in this matter. I look forward to receiving your response to this request within 10 business days, as the statute requires.
Sincerely,
Emma Best.
It is taking us longer than expected to gather and review the requested information.  You should  receive  a response to your records request by  August 7, 2018.
Sincerely,
Parris Long
Open Records Center Coordinator
City Secretary's Office To monitor the progress or update this request please log into the
Public Records Center. (https://u4037834.ct.sendgrid.net/wf/click?upn=L5asTq9oAWi6tKrRmhm-2Fjd7yEBnyu7aeNT4RCZYLhrp9p4sFvx-2BiV8tZa33PQGjzyUAMg1U-2FnVTlvRT0MsJMrNXDZ7NfW6C3xo1qUUYf-2Bxs-3D_BceP1JaA-2BceBeFMHPrfGriaxgPGiPLy6IATXJLquxnH8BV31he1aB83dyvsFkReowYJB2raaR5a-2FZSKeZbzwSCUwGOmiDheL3xdwrcgAgYqO-2BPEeS4TXK0eLt4-2BQBG3i3JMw-2BsuQkSAFr15g9urPWQJpmim96hcVKpyFzXnZBt8y9L7EuTPm0CLD6WNsBbEmt3AP6ulVDCLHapB7xOFBs-2BfBdqYEb5czj7KBLdTb6J-2Be3IM2zNHv523Bibh9OhOz)

A copy of documents responsive to the request.

--- Please respond above this line ---

RE: PUBLIC INFORMATION ACT REQUEST of 7/10/2018, Reference #C006432-071018
Dear Emma ,
The City of Dallas received a public information request from you on 7/10/2018.
The City has reviewed its files and has located responsive records to your request.  There was no additional information from other city departments.
Please log in to the Records Center to retrieve the appropriate response. (https://u4037834.ct.sendgrid.net/wf/click?upn=L5asTq9oAWi6tKrRmhm-2FjSIMAMGF7D-2FiBqBIRvDGhJ8BPpEUPX82E0aMfIHc9fubKUX7O26DylL5TC4xDclhpoTVP5NgnckZFUW44Y7Qjms-3D_BceP1JaA-2BceBeFMHPrfGriaxgPGiPLy6IATXJLquxnH8BV31he1aB83dyvsFkReoEiHthvNmzYMaSQkfKBCZ4T0AyvxytlLWv0BBggFsHkiVbgv5BKDoCx-2FJEMe47qQH9RBKebBRCxKzbD26aXM-2BJ6eQeGdEYWJMPffhI6-2F0kiNIEJpO7VLwr-2F41N5Fr1B5LFBEAWvo-2B1xkxTVQ8VNVUoa-2F7nX2bgIX5b8Qa31ASrXh-2BEt0VP4zqHWRxt51Dqz2d)
Open Records Request - C006432-071018
Sincerely,
Parris Long
City Secretary's Office To monitor the progress or update this request please log into the
Public Records Center. (https://u4037834.ct.sendgrid.net/wf/click?upn=L5asTq9oAWi6tKrRmhm-2Fjd7yEBnyu7aeNT4RCZYLhrp9p4sFvx-2BiV8tZa33PQGjzyUAMg1U-2FnVTlvRT0MsJMrNXDZ7NfW6C3xo1qUUYf-2Bxs-3D_BceP1JaA-2BceBeFMHPrfGriaxgPGiPLy6IATXJLquxnH8BV31he1aB83dyvsFkReoEiHthvNmzYMaSQkfKBCZ4Zhiyung8IZcBChQuZiGQt-2Bvq0GYGtCCnV7-2FFAi8HmlasaYtiOJmFQ2DG2esr00VKe64v1wOUtH99Guiip-2BUTM0J15HOxCOEn7sfWViAKnpHzecNuMy691XCOdf2KN1wgNdFymSm1vpPuuv-2FBzMTLEb26FaKcjQVtBwbatPblZRR)

Hello,

Unfortunately your email was not recognized and has not been routed accordingly.  Please be advised that if you wish to submit a new request or check on the status of an already submitted request, you should visit the Description: TO: "DALLASTX Support"[dallastx@mycusthelp.net]

Dallas Police Department
Texas Public Information Act Office
1400 South Lamar Street
Dallas, TX 75215
August 14, 2018
This is a follow up to request number C006432-071018:
To Whom It May Concern:
I wanted to follow up on the following Texas Public Information Act request, copied below, and originally submitted on July 8, 2018. Please let me know when I can expect to receive a response, or if further clarification is needed. You had assigned it reference number #C006432-071018.
Thanks for your help, and let me know if further clarification is needed.
Filed via MuckRock.com
E-mail (Preferred): requests@muckrock.com
Upload documents directly: https://www.muckrock.com/accounts/agency_login/dallas-police-department-4330/social-media-monitoring-policies-dallas-police-department-57728/?email=dallastx%40mycusthelp.net&uuid-login=13446bde-1395-4815-82dd-bdfaf71d4feb#agency-reply
Is this email coming to the wrong contact? Something else wrong? Use the above link to let us know.
For mailed responses, please address (see note):
MuckRock News
DEPT MR 57728
411A Highland Ave
Somerville, MA 02144-2516
PLEASE NOTE: This request is not filed by a MuckRock staff member, but is being sent through MuckRock by the above in order to better track, share, and manage public records requests. Also note that improperly addressed (i.e., with the requester's name rather than "MuckRock News" and the department number) requests might be returned as undeliverable.
---
On July 30, 2018:

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Dear Emma ,
We received your request for password assistance on 08/22/2018 2:09 PM. Below is your temporary password. Please use it to access your account online. When you access your account, please create a permanent password that only you can remember. Login: requests@muckrock.com Temporary Password: 9b4ff70c4c
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Hello Emma ,
This message is to notify you that your password has changed.

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