Grievances re: Idaho Correctional Center

This is an automated response to verify your "Public Records Request" has been received. To be considered a valid request your e-mail must include:
Requestor's full name
Requestor's mailing address
Requestor's telephone number

No requests will be processed without this information.

The records custodian will review each request and determine if the documents requested are available and not exempt from disclosure. Record requests shall be submitted for existing records, not research projects.

Fees are as follows:
· $9.25 if the record must be retrieved from state storage
· Postage (if not prepaid)
· Cost of labor of person gathering the documents if more than 2 hours is required, OR -
· The request is for more than one hundred (100) pages of paper records; or the request includes records from which exempt information must be redacted regardless of time.
· Copies in excess of 100 pages cost $ .10 per page.
· When available, electronic copies will be provided.

Pre-payment may be required.

The Board of Correction has created a policy
http://www.idoc.idaho.gov/policy/int108.pdf to standardize public records request procedures.

Hi Beryl:

I have received your request and shall immediately begin processing
it.

Jeff Ray
Public Information Officer
Idaho Department of Correction
jeray@idoc.idaho.gov
W-(208) 658-2141
C-(208) 571-0215

The information contained in this e-mail message and any attachments
may be privileged and confidential. If the reader of this message is not
the intended recipient or an agent responsible for delivering it to the
intended recipient, you are hereby notified that any review,
dissemination, distribution or copying of this communication is strictly
prohibited. If you have received this communication in error, please
notify the sender immediately by replying to this e-mail and delete the
message and any attachments from your computer.

Hi Beryl:

The system the State of Idaho uses to protect its computer system has apparently blocked email from you (see below).

I tried to white list the email, but I got an "unexpected error" every time.

Can you please try again using another email account?

I suspect something in your email address is triggering the quarantine.

Jeff Ray
Public Information Officer
Idaho Department of Correction

(208) 658-2141
jeray@idoc.idaho.gov (preferred)

The information contained in this e-mail message and any attachments may be privileged and confidential. If the reader of this message is not the intended recipient or an agent responsible for delivering it to the intended recipient, you are hereby notified that any review, dissemination, distribution or copying of this communication is strictly prohibited. If you have received this communication in error, please notify the sender immediately by replying to this e-mail and delete the message and any attachments from your computer.

>>> "McAfee Quarantine Manager" <mailgen@mqm.idaho.gov> 9/22/2014 2:02 PM >>>

jeray@idoc.idaho.gov,
Below is the summary of new items in your quarantine queue(s).
Quarantined email messages The email messages listed below have been placed in your personal quarantine since you last received your quarantine summary.

FromSubjectDate
bounce+1672bc.556-jeray=idoc.idaho.gov@requests.muckrock.comRE: Freedom of Information Request: Procedures and policies related to the handling of inmate grievances (Department of Correction)22 Sep 2014 13:57:45
bounce+1672bc.556-jeray=idoc.idaho.gov@requests.muckrock.comRE: Freedom of Information Request: Procedures and policies related to the handling of inmate grievances (Department of Correction)22 Sep 2014 13:17:05
bounce+1672bc.556-jeray=idoc.idaho.gov@requests.muckrock.comRE: Freedom of Information Request: Grievances re: Idaho Correctional Center22 Sep 2014 12:46:14

mailgen@mqm.idaho.gov

I am inside a correctional facility and unavailable until at least 4 p.m., Tues, Sept 23.

Hi Beryl:

A program coordinator for the Idaho Department of Correction's Division
of Prisons has provided us with an estimate of what it will cost to fill
your request.

We're talking a lot of documents. About 17,000 pages.

We estimate the total cost to process your request will be about
$7,000.00.

Please let me know how you'd like to proceed.

Jeff Ray
Public Information Officer
Idaho Department of Correction
208-658-2141
jeray@idoc.idaho.gov

CIS has 8531 grievances at ISCC dating back from June 30, 2014, and
8886 dating to the present.
Based on these numbers, and assuming 1 minute per grievance to print
and redact, and an average loaded rate for a C/O of $18.53:

Before IDOC takeover
8531 grievances @ 1 per minute = 142 hours
142 hours x $18.53 = $2631.25

All grievances
8886 grievances @ 1 per minute = 148 hours
148 hours x $18.53 = $2715.80

These figures do not include the approximately 17,000 sheets of paper
to print the grievances.

>>> <requests@muckrock.com> 9/22/2014 11:53 AM >>>

September 22, 2014
Department of Correction
1299 N. Orchard St., Suite 110
Boise, ID 83706

To Whom It May Concern:

Pursuant to the Idaho Public Records Act, I hereby request the
following records:

All complaints and formal/informal grievances referencing the following
terms (in whole or part) or originating from the following locations:

• Idaho Correctional Center

Please redact personally identifying information as necessary.

I also request that, if appropriate, fees be waived as I believe this
request is in the public interest. The requested documents will be made
available to the general public free of charge as part of the public
information service at MuckRock.com, processed by a representative of
the news media/press and is made in the process of news gathering and
not for commercial usage.

In the event that fees cannot be waived, I would be grateful if you
would inform me of the total charges in advance of fulfilling my
request. I would prefer the request filled electronically, by e-mail
attachment if available or CD-ROM if not.

Thank you in advance for your anticipated cooperation in this matter. I
look forward to receiving your response to this request within 3
business days, as the statute requires.

Sincerely,

Beryl C.D. Lipton

Filed via MuckRock.com
E-mail (Preferred): requests@muckrock.com

For mailed responses, please address (see note):
MuckRock News
DEPT MR 13539
PO Box 55819
Boston, MA 02205-5819

PLEASE NOTE the new address as well as the fact that improperly
addressed (i.e., with the requester's name rather than MuckRock News)
requests might be returned by the USPS as undeliverable.

Hi Beryl:

No reason to apologize. I appreciate you proposing well-informed alternatives.

I will ask Jack Fraser, the program coordinator who is familiar with the records, to provide us with estimates for your alternatives.

I will at least have an update for you by this time tomorrow.

Please call me Jeff.

JFR

Hi Beryl:

I have not forgotten about your request and your proposed alternatives.

I have emailed and left a voice message for Jack Fraser, the program coordinator who is familiar with the records about which you are interested.

He has not responded.

I will at least have another update for you by 5 p.m. Mountain Time on Monday.

JFR

Hi Beryl:

Attached please find a log of the grievances submitted from ICC (now known as Idaho State Correctional Center).

At your convenience, let me know where you'd like to go from here.

Thank you.

I'm eager to help.

Let me know what you need and I'll do my best to get it for you.

>>> <requests@muckrock.com> 9/29/2014 1:50 PM >>>
September 29, 2014 Department of Correction 1299 N. Orchard St., Suite 110 Boise, ID 83706 This is a follow up to a previous request: Hi Jeff, Thank you for this! I'll review it in the next few days and get back to you. Enjoy your evening! Beryl --- On Sept. 29, 2014: Hi Beryl: Attached please find a log of the grievances submitted from ICC (now known as Idaho State Correctional Center). At your convenience, let me know where you'd like to go from here. --- On Sept. 26, 2014: Hi Beryl: I have not forgotten about your request and your proposed alternatives. I have emailed and left a voice message for Jack Fraser, the program coordinator who is familiar with the records about which you are interested. He has not responded. I will at least have another update for you by 5 p.m. Mountain Time on Monday. JFR --- On Sept. 25, 2014: Hi Jeff, You've been such a help. Thank you so much! I look forward to hearing from you again. Have a lovely evening, Beryl --- On Sept. 25, 2014: Hi Beryl: No reason to apologize. I appreciate you proposing well-informed alternatives. I will ask Jack Fraser, the program coordinator who is familiar with the records, to provide us with estimates for your alternatives. I will at least have an update for you by this time tomorrow. Please call me Jeff. JFR --- On Sept. 24, 2014: Hello Mr. Ray, As the indicated fee is understandably prohibitive, I wonder if a log of the grievances submitted is available without the inclusion of every piece of related documentation. Further, if I were to limit my request to only consist of grievances that had been administratively returned at Step 5 of the Grievance Procedure (as seen on "Table 7-1: Filing Grievances for Issues Involving the Current Housing Facility" of "Grievance and Informal Resolution Procedure for Offenders") would that limit the search in a significant way? Or would a collection of "Grievance/Appeal" forms with "no response" designations marked on accompanying pink forms be available? I apologize for the deluge of alternatives. Thank you again for all of your help. Beryl --- On Sept. 24, 2014: Hi Beryl: A program coordinator for the Idaho Department of Correction's Division of Prisons has provided us with an estimate of what it will cost to fill your request. We're talking a lot of documents. About 17,000 pages. We estimate the total cost to process your request will be about $7,000.00. Please let me know how you'd like to proceed. Jeff Ray Public Information Officer Idaho Department of Correction 208-658-2141 jeray@idoc.idaho.gov CIS has 8531 grievances at ISCC dating back from June 30, 2014, and 8886 dating to the present. Based on these numbers, and assuming 1 minute per grievance to print and redact, and an average loaded rate for a C/O of $18.53: Before IDOC takeover 8531 grievances @ 1 per minute = 142 hours 142 hours x $18.53 = $2631.25 All grievances 8886 grievances @ 1 per minute = 148 hours 148 hours x $18.53 = $2715.80 These figures do not include the approximately 17,000 sheets of paper to print the grievances. >>> <requests@muckrock.com> 9/22/2014 11:53 AM >>> September 22, 2014 Department of Correction 1299 N. Orchard St., Suite 110 Boise, ID 83706 To Whom It May Concern: Pursuant to the Idaho Public Records Act, I hereby request the following records: All complaints and formal/informal grievances referencing the following terms (in whole or part) or originating from the following locations: • Idaho Correctional Center Please redact personally identifying information as necessary. I also request that, if appropriate, fees be waived as I believe this request is in the public interest. The requested documents will be made available to the general public free of charge as part of the public information service at MuckRock.com, processed by a representative of the news media/press and is made in the process of news gathering and not for commercial usage. In the event that fees cannot be waived, I would be grateful if you would inform me of the total charges in advance of fulfilling my request. I would prefer the request filled electronically, by e-mail attachment if available or CD-ROM if not. Thank you in advance for your anticipated cooperation in this matter. I look forward to receiving your response to this request within 3 business days, as the statute requires. Sincerely, Beryl C.D. Lipton Filed via MuckRock.com E-mail (Preferred): requests@muckrock.com For mailed responses, please address (see note): MuckRock News DEPT MR 13539 PO Box 55819 Boston, MA 02205-5819 PLEASE NOTE the new address as well as the fact that improperly addressed (i.e., with the requester's name rather than MuckRock News) requests might be returned by the USPS as undeliverable. --- On Sept. 23, 2014: I am inside a correctional facility and unavailable until at least 4 p.m., Tues, Sept 23. --- On Sept. 23, 2014: Hi Jeff, Unfortunately, each request is sent using an unique email address in order to keep communications attached to the same thread. Perhaps the unusual string of numbers does seem to be a red flag to the computer system. I much prefer using the request's assigned email address, but if the problem persists, we can conduct communication via records@muckrock.com. Thank you so much! Apologies for the inconvenience! Beryl --- On Sept. 22, 2014: Hi Beryl: The system the State of Idaho uses to protect its computer system has apparently blocked email from you (see below). I tried to white list the email, but I got an "unexpected error" every time. Can you please try again using another email account? I suspect something in your email address is triggering the quarantine. Jeff Ray Public Information Officer Idaho Department of Correction (208) 658-2141 jeray@idoc.idaho.gov (preferred) The information contained in this e-mail message and any attachments may be privileged and confidential. If the reader of this message is not the intended recipient or an agent responsible for delivering it to the intended recipient, you are hereby notified that any review, dissemination, distribution or copying of this communication is strictly prohibited. If you have received this communication in error, please notify the sender immediately by replying to this e-mail and delete the message and any attachments from your computer. >>> "McAfee Quarantine Manager" 9/22/2014 2:02 PM >>> jeray@idoc.idaho.gov, Below is the summary of new items in your quarantine queue(s). Quarantined email messages The email messages listed below have been placed in your personal quarantine since you last received your quarantine summary. FromSubjectDate bounce+1672bc.556-jeray=idoc.idaho.gov@requests.muckrock.comRE: Freedom of Information Request: Procedures and policies related to the handling of inmate grievances (Department of Correction)22 Sep 2014 13:57:45 bounce+1672bc.556-jeray=idoc.idaho.gov@requests.muckrock.comRE: Freedom of Information Request: Procedures and policies related to the handling of inmate grievances (Department of Correction)22 Sep 2014 13:17:05 bounce+1672bc.556-jeray=idoc.idaho.gov@requests.muckrock.comRE: Freedom of Information Request: Grievances re: Idaho Correctional Center22 Sep 2014 12:46:14 mailgen@mqm.idaho.gov --- On Sept. 22, 2014: Hi Mr. Ray, Thank you so much for your help! Looking forward to hearing from you again. Enjoy your afternoon, Beryl --- On Sept. 22, 2014: Hi Beryl: I have received your request and shall immediately begin processing it. Jeff Ray Public Information Officer Idaho Department of Correction jeray@idoc.idaho.gov W-(208) 658-2141 C-(208) 571-0215 The information contained in this e-mail message and any attachments may be privileged and confidential. If the reader of this message is not the intended recipient or an agent responsible for delivering it to the intended recipient, you are hereby notified that any review, dissemination, distribution or copying of this communication is strictly prohibited. If you have received this communication in error, please notify the sender immediately by replying to this e-mail and delete the message and any attachments from your computer. --- On Sept. 22, 2014: This is an automated response to verify your "Public Records Request" has been received. To be considered a valid request your e-mail must include: Requestor's full name Requestor's mailing address Requestor's telephone number No requests will be processed without this information. The records custodian will review each request and determine if the documents requested are available and not exempt from disclosure. Record requests shall be submitted for existing records, not research projects. Fees are as follows: · $9.25 if the record must be retrieved from state storage · Postage (if not prepaid) · Cost of labor of person gathering the documents if more than 2 hours is required, OR - · The request is for more than one hundred (100) pages of paper records; or the request includes records from which exempt information must be redacted regardless of time. · Copies in excess of 100 pages cost $ .10 per page. · When available, electronic copies will be provided. Pre-payment may be required. The Board of Correction has created a policy http://www.idoc.idaho.gov/policy/int108.pdf to standardize public records request procedures. --- On Sept. 22, 2014: To Whom It May Concern: Pursuant to the Idaho Public Records Act, I hereby request the following records: All complaints and formal/informal grievances referencing the following terms (in whole or part) or originating from the following locations: • Idaho Correctional Center Please redact personally identifying information as necessary. I also request that, if appropriate, fees be waived as I believe this request is in the public interest. The requested documents will be made available to the general public free of charge as part of the public information service at MuckRock.com, processed by a representative of the news media/press and is made in the process of news gathering and not for commercial usage. In the event that fees cannot be waived, I would be grateful if you would inform me of the total charges in advance of fulfilling my request. I would prefer the request filled electronically, by e-mail attachment if available or CD-ROM if not. Thank you in advance for your anticipated cooperation in this matter. I look forward to receiving your response to this request within 3 business days, as the statute requires. Sincerely, Beryl C.D. Lipton Filed via MuckRock.com E-mail (Preferred): requests@muckrock.com For mailed responses, please address (see note): MuckRock News DEPT MR 13539 PO Box 55819 Boston, MA 02205-5819 PLEASE NOTE the new address as well as the fact that improperly addressed (i.e., with the requester's name rather than MuckRock News) requests might be returned by the USPS as undeliverable.

Hi Beryl:

Idaho Correctional Center was operated by CCA from July 2000 till June 30, 2014.

Jeff Ray
Public Information Officer
Idaho Department of Correction and Idaho Department of Juvenile Corrections
(208) 658-2141
jeray@idoc.idaho.gov (preferred)

The information contained in this e-mail message and any attachments may be privileged and confidential. If the reader of this message is not the intended recipient or an agent responsible for delivering it to the intended recipient, you are hereby notified that any review, dissemination, distribution or copying of this communication is strictly prohibited. If you have received this communication in error, please notify the sender immediately by replying to this e-mail and delete the message and any attachments from your computer.

>>> <requests@muckrock.com> 6/25/2015 5:48 PM >>>

June 25, 2015
Department of Correction
1299 N. Orchard St., Suite 110
Boise, ID 83706
This is a follow up to a previous request:
Hi Jeff,
So a few days turned into a few months, but I'm still interested in following up on this, obviously. As the earlier estimate for the collection of grievances, as you might recall, was cost prohibitive, I think it best to explore other avenues of inquiry. I'll consult Idaho reporting requirements again and submit fresh requests. Do you mind confirming my understanding that ICC was under CCA management from July 2000 until the end of 2013?
Thanks again for all of your help. I hope you'll excuse the lapse in communication, and I'm looking forward to learning more.
Have a lovely evening,
Beryl
---
On Sept. 29, 2014:
Thank you.
I'm eager to help.
Let me know what you need and I'll do my best to get it for you.
>>> <requests@muckrock.com> 9/29/2014 1:50 PM >>>
September 29, 2014 Department of Correction 1299 N. Orchard St., Suite 110 Boise, ID 83706 This is a follow up to a previous request: Hi Jeff, Thank you for this! I'll review it in the next few days and get back to you. Enjoy your evening! Beryl
--- On Sept. 29, 2014: Hi Beryl: Attached please find a log of the grievances submitted from ICC (now known as Idaho State Correctional Center). At your convenience, let me know where you'd like to go from here. --- On Sept. 26, 2014: Hi Beryl: I have not forgotten about your request and your proposed alternatives. I have emailed and left a voice message for Jack Fraser, the program coordinator who is familiar with the records about which you are interested. He has not responded. I will at least have another update for you by 5 p.m. Mountain Time on Monday. JFR --- On Sept. 25, 2014: Hi Jeff, You've been such a help. Thank you so much! I look forward to hearing from you again. Have a lovely evening, Beryl --- On Sept. 25, 2014: Hi Beryl: No reason to apologize. I appreciate you proposing well-informed alternatives. I will ask Jack Fraser, the program coordinator who is familiar with the records, to provide us with estimates for your alternatives. I will at least have an update for you by this time tomorrow. Please call me Jeff. JFR --- On Sept. 24, 2014: Hello Mr. Ray, As the indicated fee is understandably prohibitive, I wonder if a log of the grievances submitted is available without the inclusion of every piece of related documentation. Further, if I were to limit my request to only consist of grievances that had been administratively returned at Step 5 of the Grievance Procedure (as seen on "Table 7-1: Filing Grievances for Issues Involving the Current Housing Facility" of "Grievance and Informal Resolution Procedure for Offenders") would that limit the search in a significant way? Or would a collection of "Grievance/Appeal" forms with "no response" designations marked on accompanying pink forms be available? I apologize for the deluge of alternatives. Thank you again for all of your help. Beryl --- On Sept. 24, 2014: Hi Beryl: A program coordinator for the Idaho Department of Correction's Division of Prisons has provided us with an estimate of what it will cost to fill your request. We're talking a lot of documents. About 17,000 pages. We estimate the total cost to process your request will be about $7,000.00. Please let me know how you'd like to proceed. Jeff Ray Public Information Officer Idaho Department of Correction 208-658-2141 jeray@idoc.idaho.gov CIS has 8531 grievances at ISCC dating back from June 30, 2014, and 8886 dating to the present. Based on these numbers, and assuming 1 minute per grievance to print and redact, and an average loaded rate for a C/O of $18.53: Before IDOC takeover 8531 grievances @ 1 per minute = 142 hours 142 hours x $18.53 = $2631.25 All grievances 8886 grievances @ 1 per minute = 148 hours 148 hours x $18.53 = $2715.80 These figures do not include the approximately 17,000 sheets of paper to print the grievances. >>> <requests@muckrock.com> 9/22/2014 11:53 AM >>> September 22, 2014 Department of Correction 1299 N. Orchard St., Suite 110 Boise, ID 83706 To Whom It May Concern: Pursuant to the Idaho Public Records Act, I hereby request the following records: All complaints and formal/informal grievances referencing the following terms (in whole or part) or originating from the following locations: • Idaho Correctional Center Please redact personally identifying information as necessary. I also request that, if appropriate, fees be waived as I believe this request is in the public interest. The requested documents will be made available to the general public free of charge as part of the public information service at MuckRock.com, processed by a representative of the news media/press and is made in the process of news gathering and not for commercial usage. In the event that fees cannot be waived, I would be grateful if you would inform me of the total charges in advance of fulfilling my request. I would prefer the request filled electronically, by e-mail attachment if available or CD-ROM if not. Thank you in advance for your anticipated cooperation in this matter. I look forward to receiving your response to this request within 3 business days, as the statute requires. Sincerely, Beryl C.D. Lipton Filed via MuckRock.com E-mail (Preferred): requests@muckrock.com For mailed responses, please address (see note): MuckRock News DEPT MR 13539 PO Box 55819 Boston, MA 02205-5819 PLEASE NOTE the new address as well as the fact that improperly addressed (i.e., with the requester's name rather than MuckRock News) requests might be returned by the USPS as undeliverable. --- On Sept. 23, 2014: I am inside a correctional facility and unavailable until at least 4 p.m., Tues, Sept 23. --- On Sept. 23, 2014: Hi Jeff, Unfortunately, each request is sent using an unique email address in order to keep communications attached to the same thread. Perhaps the unusual string of numbers does seem to be a red flag to the computer system. I much prefer using the request's assigned email address, but if the problem persists, we can conduct communication via records@muckrock.com. Thank you so much! Apologies for the inconvenience! Beryl --- On Sept. 22, 2014: Hi Beryl: The system the State of Idaho uses to protect its computer system has apparently blocked email from you (see below). I tried to white list the email, but I got an "unexpected error" every time. Can you please try again using another email account? I suspect something in your email address is triggering the quarantine. Jeff Ray Public Information Officer Idaho Department of Correction (208) 658-2141 jeray@idoc.idaho.gov (preferred) The information contained in this e-mail message and any attachments may be privileged and confidential. If the reader of this message is not the intended recipient or an agent responsible for delivering it to the intended recipient, you are hereby notified that any review, dissemination, distribution or copying of this communication is strictly prohibited. If you have received this communication in error, please notify the sender immediately by replying to this e-mail and delete the message and any attachments from your computer. >>> "McAfee Quarantine Manager" 9/22/2014 2:02 PM >>> jeray@idoc.idaho.gov, Below is the summary of new items in your quarantine queue(s). Quarantined email messages The email messages listed below have been placed in your personal quarantine since you last received your quarantine summary. FromSubjectDate bounce+1672bc.556-jeray=idoc.idaho.gov@requests.muckrock.comRE: Freedom of Information Request: Procedures and policies related to the handling of inmate grievances (Department of Correction)22 Sep 2014 13:57:45 bounce+1672bc.556-jeray=idoc.idaho.gov@requests.muckrock.comRE: Freedom of Information Request: Procedures and policies related to the handling of inmate grievances (Department of Correction)22 Sep 2014 13:17:05 bounce+1672bc.556-jeray=idoc.idaho.gov@requests.muckrock.comRE: Freedom of Information Request: Grievances re: Idaho Correctional Center22 Sep 2014 12:46:14 mailgen@mqm.idaho.gov --- On Sept. 22, 2014: Hi Mr. Ray, Thank you so much for your help! Looking forward to hearing from you again. Enjoy your afternoon, Beryl --- On Sept. 22, 2014: Hi Beryl: I have received your request and shall immediately begin processing it. Jeff Ray Public Information Officer Idaho Department of Correction jeray@idoc.idaho.gov W-(208) 658-2141 C-(208) 571-0215 The information contained in this e-mail message and any attachments may be privileged and confidential. If the reader of this message is not the intended recipient or an agent responsible for delivering it to the intended recipient, you are hereby notified that any review, dissemination, distribution or copying of this communication is strictly prohibited. If you have received this communication in error, please notify the sender immediately by replying to this e-mail and delete the message and any attachments from your computer. --- On Sept. 22, 2014: This is an automated response to verify your "Public Records Request" has been received. To be considered a valid request your e-mail must include: Requestor's full name Requestor's mailing address Requestor's telephone number No requests will be processed without this information. The records custodian will review each request and determine if the documents requested are available and not exempt from disclosure. Record requests shall be submitted for existing records, not research projects. Fees are as follows: · $9.25 if the record must be retrieved from state storage · Postage (if not prepaid) · Cost of labor of person gathering the documents if more than 2 hours is required, OR - · The request is for more than one hundred (100) pages of paper records; or the request includes records from which exempt information must be redacted regardless of time. · Copies in excess of 100 pages cost $ .10 per page. · When available, electronic copies will be provided. Pre-payment may be required. The Board of Correction has created a policy http://www.idoc.idaho.gov/policy/int108.pdf to standardize public records request procedures. --- On Sept. 22, 2014: To Whom It May Concern: Pursuant to the Idaho Public Records Act, I hereby request the following records: All complaints and formal/informal grievances referencing the following terms (in whole or part) or originating from the following locations: • Idaho Correctional Center Please redact personally identifying information as necessary. I also request that, if appropriate, fees be waived as I believe this request is in the public interest. The requested documents will be made available to the general public free of charge as part of the public information service at MuckRock.com, processed by a representative of the news media/press and is made in the process of news gathering and not for commercial usage. In the event that fees cannot be waived, I would be grateful if you would inform me of the total charges in advance of fulfilling my request. I would prefer the request filled electronically, by e-mail attachment if available or CD-ROM if not. Thank you in advance for your anticipated cooperation in this matter. I look forward to receiving your response to this request within 3 business days, as the statute requires. Sincerely, Beryl C.D. Lipton Filed via MuckRock.com E-mail (Preferred): requests@muckrock.com For mailed responses, please address (see note): MuckRock News DEPT MR 13539 PO Box 55819 Boston, MA 02205-5819 PLEASE NOTE the new address as well as the fact that improperly addressed (i.e., with the requester's name rather than MuckRock News) requests might be returned by the USPS as undeliverable.
---
On Sept. 29, 2014:
Hi Jeff,
Thank you for this! I'll review it in the next few days and get back to you.
Enjoy your evening!
Beryl
---
On Sept. 29, 2014:
Hi Beryl:
Attached please find a log of the grievances submitted from ICC (now known as Idaho State Correctional Center).
At your convenience, let me know where you'd like to go from here.
---
On Sept. 26, 2014:
Hi Beryl:
I have not forgotten about your request and your proposed alternatives.
I have emailed and left a voice message for Jack Fraser, the program coordinator who is familiar with the records about which you are interested.
He has not responded.
I will at least have another update for you by 5 p.m. Mountain Time on Monday.
JFR
---
On Sept. 25, 2014:
Hi Jeff,
You've been such a help. Thank you so much! I look forward to hearing from you again.
Have a lovely evening,
Beryl
---
On Sept. 25, 2014:
Hi Beryl:
No reason to apologize. I appreciate you proposing well-informed alternatives.
I will ask Jack Fraser, the program coordinator who is familiar with the records, to provide us with estimates for your alternatives.
I will at least have an update for you by this time tomorrow.
Please call me Jeff.
JFR
---
On Sept. 24, 2014:
Hello Mr. Ray,
As the indicated fee is understandably prohibitive, I wonder if a log of the grievances submitted is available without the inclusion of every piece of related documentation.
Further, if I were to limit my request to only consist of grievances that had been administratively returned at Step 5 of the Grievance Procedure (as seen on "Table 7-1: Filing Grievances for Issues Involving the Current Housing Facility" of "Grievance and Informal Resolution Procedure for Offenders") would that limit the search in a significant way?
Or would a collection of "Grievance/Appeal" forms with "no response" designations marked on accompanying pink forms be available?
I apologize for the deluge of alternatives. Thank you again for all of your help.
Beryl
---
On Sept. 24, 2014:
Hi Beryl:

A program coordinator for the Idaho Department of Correction's Division
of Prisons has provided us with an estimate of what it will cost to fill
your request.

We're talking a lot of documents. About 17,000 pages.

We estimate the total cost to process your request will be about
$7,000.00.

Please let me know how you'd like to proceed.

Jeff Ray
Public Information Officer
Idaho Department of Correction
208-658-2141
jeray@idoc.idaho.gov

CIS has 8531 grievances at ISCC dating back from June 30, 2014, and
8886 dating to the present.
Based on these numbers, and assuming 1 minute per grievance to print
and redact, and an average loaded rate for a C/O of $18.53:

Before IDOC takeover
8531 grievances @ 1 per minute = 142 hours
142 hours x $18.53 = $2631.25

All grievances
8886 grievances @ 1 per minute = 148 hours
148 hours x $18.53 = $2715.80

These figures do not include the approximately 17,000 sheets of paper
to print the grievances.
>>> <requests@muckrock.com> 9/22/2014 11:53 AM >>>
September 22, 2014
Department of Correction
1299 N. Orchard St., Suite 110
Boise, ID 83706
To Whom It May Concern:
Pursuant to the Idaho Public Records Act, I hereby request the
following records:
All complaints and formal/informal grievances referencing the following
terms (in whole or part) or originating from the following locations:
• Idaho Correctional Center
Please redact personally identifying information as necessary.
I also request that, if appropriate, fees be waived as I believe this
request is in the public interest. The requested documents will be made
available to the general public free of charge as part of the public
information service at MuckRock.com, processed by a representative of
the news media/press and is made in the process of news gathering and
not for commercial usage.
In the event that fees cannot be waived, I would be grateful if you
would inform me of the total charges in advance of fulfilling my
request. I would prefer the request filled electronically, by e-mail
attachment if available or CD-ROM if not.
Thank you in advance for your anticipated cooperation in this matter. I
look forward to receiving your response to this request within 3
business days, as the statute requires.
Sincerely,
Beryl C.D. Lipton
Filed via MuckRock.com
E-mail (Preferred): requests@muckrock.com
For mailed responses, please address (see note):
MuckRock News
DEPT MR 13539
PO Box 55819
Boston, MA 02205-5819
PLEASE NOTE the new address as well as the fact that improperly
addressed (i.e., with the requester's name rather than MuckRock News)
requests might be returned by the USPS as undeliverable.
---
On Sept. 23, 2014:
I am inside a correctional facility and unavailable until at least 4 p.m., Tues, Sept 23.
---
On Sept. 23, 2014:
Hi Jeff,
Unfortunately, each request is sent using an unique email address in order to keep communications attached to the same thread. Perhaps the unusual string of numbers does seem to be a red flag to the computer system. I much prefer using the request's assigned email address, but if the problem persists, we can conduct communication via records@muckrock.com.
Thank you so much! Apologies for the inconvenience!
Beryl
---
On Sept. 22, 2014:
Hi Beryl:

The system the State of Idaho uses to protect its computer system has apparently blocked email from you (see below).

I tried to white list the email, but I got an "unexpected error" every time.

Can you please try again using another email account?

I suspect something in your email address is triggering the quarantine.

Jeff Ray
Public Information Officer
Idaho Department of Correction
(208) 658-2141
jeray@idoc.idaho.gov (preferred)

The information contained in this e-mail message and any attachments may be privileged and confidential. If the reader of this message is not the intended recipient or an agent responsible for delivering it to the intended recipient, you are hereby notified that any review, dissemination, distribution or copying of this communication is strictly prohibited. If you have received this communication in error, please notify the sender immediately by replying to this e-mail and delete the message and any attachments from your computer.
>>> "McAfee Quarantine Manager" <mailgen@mqm.idaho.gov> 9/22/2014 2:02 PM >>>
jeray@idoc.idaho.gov,
Below is the summary of new items in your quarantine queue(s).
Quarantined email messages The email messages listed below have been placed in your personal quarantine since you last received your quarantine summary.
FromSubjectDate
bounce+1672bc.556-jeray=idoc.idaho.gov@requests.muckrock.comRE: Freedom of Information Request: Procedures and policies related to the handling of inmate grievances (Department of Correction)22 Sep 2014 13:57:45
bounce+1672bc.556-jeray=idoc.idaho.gov@requests.muckrock.comRE: Freedom of Information Request: Procedures and policies related to the handling of inmate grievances (Department of Correction)22 Sep 2014 13:17:05
bounce+1672bc.556-jeray=idoc.idaho.gov@requests.muckrock.comRE: Freedom of Information Request: Grievances re: Idaho Correctional Center22 Sep 2014 12:46:14
mailgen@mqm.idaho.gov
---
On Sept. 22, 2014:
Hi Mr. Ray,
Thank you so much for your help! Looking forward to hearing from you again.
Enjoy your afternoon,
Beryl
---
On Sept. 22, 2014:
Hi Beryl:

I have received your request and shall immediately begin processing
it.

Jeff Ray
Public Information Officer
Idaho Department of Correction
jeray@idoc.idaho.gov
W-(208) 658-2141
C-(208) 571-0215

The information contained in this e-mail message and any attachments
may be privileged and confidential. If the reader of this message is not
the intended recipient or an agent responsible for delivering it to the
intended recipient, you are hereby notified that any review,
dissemination, distribution or copying of this communication is strictly
prohibited. If you have received this communication in error, please
notify the sender immediately by replying to this e-mail and delete the
message and any attachments from your computer.
---
On Sept. 22, 2014:
This is an automated response to verify your "Public Records Request" has been received. To be considered a valid request your e-mail must include:
Requestor's full name
Requestor's mailing address
Requestor's telephone number
No requests will be processed without this information.
The records custodian will review each request and determine if the documents requested are available and not exempt from disclosure. Record requests shall be submitted for existing records, not research projects.
Fees are as follows:
· $9.25 if the record must be retrieved from state storage
· Postage (if not prepaid)
· Cost of labor of person gathering the documents if more than 2 hours is required, OR -
· The request is for more than one hundred (100) pages of paper records; or the request includes records from which exempt information must be redacted regardless of time.
· Copies in excess of 100 pages cost $ .10 per page.
· When available, electronic copies will be provided.
Pre-payment may be required.
The Board of Correction has created a policy
http://www.idoc.idaho.gov/policy/int108.pdf to standardize public records request procedures.
---
On Sept. 22, 2014:
To Whom It May Concern:
Pursuant to the Idaho Public Records Act, I hereby request the following records:
All complaints and formal/informal grievances referencing the following terms (in whole or part) or originating from the following locations:
• Idaho Correctional Center
Please redact personally identifying information as necessary.
I also request that, if appropriate, fees be waived as I believe this request is in the public interest. The requested documents will be made available to the general public free of charge as part of the public information service at MuckRock.com, processed by a representative of the news media/press and is made in the process of news gathering and not for commercial usage.
In the event that fees cannot be waived, I would be grateful if you would inform me of the total charges in advance of fulfilling my request. I would prefer the request filled electronically, by e-mail attachment if available or CD-ROM if not.
Thank you in advance for your anticipated cooperation in this matter. I look forward to receiving your response to this request within 3 business days, as the statute requires.
Sincerely,
Beryl C.D. Lipton
Filed via MuckRock.com
E-mail (Preferred): requests@muckrock.com
For mailed responses, please address (see note):
MuckRock News
DEPT MR 13539
PO Box 55819
Boston, MA 02205-5819
PLEASE NOTE the new address as well as the fact that improperly addressed (i.e., with the requester's name rather than MuckRock News) requests might be returned by the USPS as undeliverable.