Government Enterprise IT Systems (Los Angeles Information Technology Agency)

Ni Xu filed this request with the Los Angeles Information Technology Agency of Los Angeles, CA.
Tracking #

20-885

Multi Request Government Enterprise IT Systems
Status
Completed

Communications

From: Ni Xu


To Whom It May Concern:

Pursuant to the California Public Records Act, I hereby request the following records:

a catalog of all Enterprises Systems, including CRM (Customer Relationship Management, e.g., Salesforce, Microsoft Dynamics, and Adobe Marketo), ERP (Enterprise Resource Planning, e.g., SAP, Oracle ERP Cloud, and Workday), and iPaaS (Integration Platform as a Service, e.g., Informatica, MuleSoft, SnapLogic, Dell Boomi, and Jitterbit), that are used in all departments, including 311, police, permitting, finance, etc. The catalog contains the current system vendor, system product name, and system's purpose.

The requested documents will be made available to the general public, and this request is not being made for commercial purposes.

In the event that there are fees, I would be grateful if you would inform me of the total charges in advance of fulfilling my request. I would prefer the request filled electronically, by e-mail attachment if available or CD-ROM if not.

Thank you in advance for your anticipated cooperation in this matter. I look forward to receiving your response to this request within 10 calendar days, as the statute requires.

Sincerely,

Ni Xu

From: Los Angeles Information Technology Agency

City of Los Angeles

************************************************************************

Hi there

Your first City of Los Angeles record request (request number #20-885) has been submitted.
It is currently unpublished and is not available for the general public to view.

As the requester, you can always see the status of your
request by signing into the City of Los Angeles Public Records
portal here.

If you haven't already activated your account,
click here to get started.
Once your account is activated, your request will be visible at the following link:
Request #20-885.

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<em>Questions about your request?</em> Reply to this email or sign in to contact staff at City of Los Angeles.<br></br><em>Technical support:</em> See our <a href='https://www.nextrequest.com/support'>help page</a>

From: Los Angeles Information Technology Agency

Hello,
Thank you for emailing me the CPRA request.
ITA now has a CPRA system 'NextRequest', where you can submit your request
directly into the system.
For your convenience, I will go ahead add your request into the system, but
FYI, in the future, please submit your request directly into NextRequest.
As I am now working on other projects, not CPRA. The link to NextRequest
is in my signature information.

Thank you

--
Kuljeet Arora
Sr. Systems Analyst II
Information Technology Agency***
200 N. Main St, CHE, 14th floor (14-171)
Los Angeles, CA 90012

*(:213.922-8307 | *: Kuljeet.Arora@lacity.org <greg.kung@lacity.org>*
** a department of 'City of Los Angeles'*
*For California Public Records Request (CPRA) with The Information
Technology Agency Click HERE
<https://ita.lacity.org/about/public-records-request>*
*'Please note that every other Monday is my Regular Day Off'*

"Teaching and Learning Are Lifelong Journeys".
~ Author Unknown

-

* P Please consider the environment before printing this email *

From: Los Angeles Information Technology Agency

City of Los Angeles

************************************************************************

Hi there

A message was sent to you regarding record request #20-885:

Hello,

Below is a link to an Application Portfolio dataset located in the Los Angeles Open Data Portal:

https://data.lacity.org/A-Well-Run-City/Application-Portfolio/qzxk-wqtd

This dataset lists all operational city applications that are used in production. To filter CRM, iPaaS, or ERP applications, simply click on the “Filter” tab located above the dataset to the right, and click “Add a New Filter Condition.” From here, select “Categories” and type of the category you wish to view.

Please let ITA know if this information satisfies your request.

Thank you.

************************************************************************
<em>Questions about your request?</em> Reply to this email or sign in to contact staff at City of Los Angeles.<br></br><em>Technical support:</em> See our <a href='https://www.nextrequest.com/support'>help page</a>

From: Los Angeles Information Technology Agency

City of Los Angeles

************************************************************************

Hi there

A message was sent to you regarding record request #20-885:

Hello,

Please confirm if the information shared with you satisfies your request so that ITA may close it.

Thank you. 

************************************************************************
<em>Questions about your request?</em> Reply to this email or sign in to contact staff at City of Los Angeles.<br></br><em>Technical support:</em> See our <a href='https://www.nextrequest.com/support'>help page</a>

From: Los Angeles Information Technology Agency

City of Los Angeles

************************************************************************

Hi there

A message was sent to you regarding record request #20-885:

Hello,

Please confirm if the information shared with you satisfies your request so that ITA may close it. If a response is not received by 03/05/2020, ITA will close this request. 

Thank you. 

************************************************************************
<em>Questions about your request?</em> Reply to this email or sign in to contact staff at City of Los Angeles.<br></br><em>Technical support:</em> See our <a href='https://www.nextrequest.com/support'>help page</a>

From: Los Angeles Information Technology Agency

City of Los Angeles

************************************************************************

Hi there

Record request #20-885 has been closed. The closure reason supplied was:

 

************************************************************************
<em>Questions about your request?</em> Reply to this email or sign in to contact staff at City of Los Angeles.<br></br><em>Technical support:</em> See our <a href='https://www.nextrequest.com/support'>help page</a>

From: Los Angeles Information Technology Agency

City of Los Angeles

************************************************************************

Hi there

Record request #20-885 has been published and is now available for public view.

************************************************************************
<em>Questions about your request?</em> Reply to this email or sign in to contact staff at City of Los Angeles.<br></br><em>Technical support:</em> See our <a href='https://help.nextrequest.com/knowledge/requester-resources'>help page</a>

Files

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