Michigan unresolved tickets (Michigan Department of Health and Human Services)

Dear Mrs. Liss,

Thank you for your interest in public records of the Michigan Department of Health and Human Services (hereinafter “Department”).
Records Requested: To Whom It May Concern:

Pursuant to the Michigan Freedom of Information Act, I hereby request the following records:

Requests and responses to any 911 and 912 tickets related to the Bridges eligibility system that remained unresolved for a period of more than 10 days between Jan. 1, 2023 and the date of production of this records request.

The requested documents will be made available to the general public, and this request is not being made for commercial purposes.

In the event that there are fees, I would be grateful if you would inform me of the total charges in advance of fulfilling my request. I would prefer the request filled electronically, by e-mail attachment if available or CD-ROM if not.

Thank you in advance for your anticipated cooperation in this matter. I look forward to receiving your response to this request within 5 business days, as the statute requires.

Sincerely,

Samantha Liss

Upload documents directly: https://www.muckrock.com/
Your request has been assigned the following tracking number: H024689-070124. Your request has a legally received date of July 02, 2024. You will receive a response by the Department by July 10, 2024. Unfortunately, we are unable to expedite requests and the time permitted for response by the Department may be extended beyond July 10, 2024 by ten (10) business days.
In accordance with the Michigan Freedom of Information Act (FOIA), MCL 15.231 et seq, the Department provides copies of existing non-exempt records. Records which are exempt from disclosure under state or federal law will not be provided, or records may be redacted to separate exempt information. The FOIA does not require the Department to create new records or answer queries.
You can monitor the progress of your request at the MDHHS Public Records Center and you will receive an email when your request has been completed.
Regards,
Bureau of Legal Affairs,
Michigan Department of Health and Human Services

RE: Public Records Request, Reference # H024689-070124.

Dear Mrs. Liss,

This notice is issued in response to your request, legally received by the Michigan Department of Health and Human Services (Department) on July 02, 2024, requesting information under the Freedom of Information Act (FOIA), MCL 15.231 et seq. Your request is denied.

The information requested is not contained in an existing record of the Department. Producing this information would require the manual review, compilation, and comparison of information and the Department is not required, per MCL 15.233(4), to make a compilation or report of information or required, per MCL 15.233(5), create a new record to respond to a FOIA request.

As to the denial, the Department is obligated to inform you that under MCL 15.240 the following remedies are available:

1. Appeal this decision in writing to the Legal Affairs Administration, Department of Health and Human Services, Suite 207, PO Box 30037, Lansing, MI 48909. The writing must specifically state the word “appeal” and must identify the reason or reasons you believe the denial should be reversed. The Department must respond to your appeal within ten days of receipt. Under unusual circumstances, the time for response to your appeal may be extended by ten business days.

2. File an action in the appropriate court within 180 days after the date of the final determination to deny the request. If you prevail in such an action, the court is to award reasonable attorney fees, costs, disbursements, and possible damages.

The Department’s FOIA policies and procedures are available at Policies and Procedures.

Sincerely,

Bureau of Legal Affairs

We need to compile this data to create a report as no report exists currently. It requires manually going through records to pull the information out which will be time consuming. I will send you a new notice with a cost estimate for this.

RE: Public Records Request, Reference # H024689-070124

Dear Mrs. Liss,

This notice is issued in response to your request, legally received by the Michigan Department of Health and Human Services (Department) on July 02, 2024, requesting information under the Freedom of Information Act (FOIA), MCL 15.231 et seq.

Your request is granted as to existing nonexempt records.

The Department has estimated the cost for searching, retrieval, and review of the requested records and separation of exempt and nonexempt information. The estimated cost of your FOIA request as well as the required deposit is stated in the invoice located in the MDHHS Public Records Center, where you may pay your invoice and deposit online. Upon payment of the deposit the Department will process your request. The required deposit must be received within 48 days from the date of this communication; otherwise, your request will be considered abandoned.

The Department’s best effort estimate for time to complete your request is fifteen business days from the date the deposit is received. Once your FOIA request has been processed the Department will send you a final invoice, which may be more or less than the estimate. Payment must be received in full before records will be provided.

The Department’s FOIA policies and procedures are available at Policies and Procedures.

Sincerely,

Bureau of Legal Affairs

Yes, this is what our staff in our Economic Stability Administration (ESA) have reported.