Complaint Data on broken ACs / hot subway cars

Dear Ole Siever:
This message confirms receipt of your FOIL request. Your FOIL request was received in this office on 5/31/2024 and given the reference number R004224-053124 for tracking purposes.
Records Requested: To Whom It May Concern:

Pursuant to the New York Freedom of Information Law, I hereby request the following records:

Data on complaints made to the MTA about broken air conditioning / hot subway cars since 2014. Ideally, every single complaint record, including date, time, and subway car number.

The requested documents will be made available to the general public, and this request is not being made for commercial purposes.

In the event that there are fees, I would be grateful if you would inform me of the total charges in advance of fulfilling my request. I would prefer the request filled electronically, by e-mail attachment if available or CD-ROM if not.

Thank you in advance for your anticipated cooperation in this matter. I look forward to receiving your response to this request within 5 business days, as the statute requires.

Sincerely,

Ole Siever

Upload documents directly: https://www.muckrock.com/
We will provide you with an acknowledgment of your FOIL request within 5 business days.

Sincerely,
Metropolitan Transportation Authority

--- Please respond above this line ---
This email shall acknowledge receipt of your Freedom of Information Law (“FOIL”) request, directed to the MTA.

This is to advise you that we are in the process of reviewing our files for the records you requested and anticipate being able to furnish you with your response on or before 8/30/2024.  Access to any record requested will be determined in accordance with the Public Officers Law.

Please be advised that the MTA FOIL Unit receives a high volume of FOIL requests ranging from simple to complex requests and all documents and records require review prior to disclosure. As a result, documents and records will not be immediately available. Under certain circumstances of the request, such as, the number of documents requested, their format, their availability, the time it takes to review and redact any information that cannot be disclosed pursuant to FOIL, the time it takes to assemble the documents, and other factors, processing and response times may be delayed. Since the time and effort required to complete a response can vary significantly, the MTA endeavors to complete each request in a time period that is reasonable under the circumstances of the request.

Regards,
MTA FOIL Team