Port Authority Bus Terminal Entry/Exit (Metropolitan Transit Authority (MTA), New York City Transit)
| Tracking # |
R004328-060724 6158205 6101799 6010559 5947117 5897314 5837790 5779830 02826368 |
| Multi Request | Port Authority Bus Terminal Entry/Exit |
| Submitted | Dec. 15, 2022 |
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Communications
From: Jacob Henner
To Whom It May Concern:
Pursuant to the New York Freedom of Information Law, I hereby request the following records:
Any policies, procedures, protocols, memos, directives, and/or guidelines concerning the use of barrier devices (e.g. gates, chains, ropes, fencing, or similar) within the Port Authority Bus Terminal and/or the 42nd Street Subway station complex.
Any policies, procedures, protocols, memos, directives, and/or guidelines concerning limiting access between the Port Authority Bus Terminal and its points of entry (e.g. the use of door locks or barrier devices), including at the street-level and at the Subway-level.
Any policies, procedures, protocols, memos, directives, guidelines, schedules, maintenance records, and/or work orders concerning the maintenance of doors between the Port Authority Bus Terminal and its points of entry, including street-level doors and Subway-level doors.
Within the last 5 years: Any invoices, contracts, statements of work and/or reports concerning the installation, maintenance, repair, and/or replacement of doors between the Port Authority Bus Terminal and its points of entry, including street-level doors and Subway-level doors.
The requested documents will be made available to the general public, and this request is not being made for commercial purposes.
In the event that there are fees, I would be grateful if you would inform me of the total charges in advance of fulfilling my request. I would prefer the request filled electronically, by e-mail attachment if available or CD-ROM if not.
Thank you in advance for your anticipated cooperation in this matter. I look forward to receiving your response to this request within 5 business days, as the statute requires.
Sincerely,
Jacob Henner
From:
Thank You!
Your FOIL request has been received.
You will receive an email shortly containing further information about your FOIL request.
Subject
Terminal Entry/Exit (Metropolitan Transit Authority (MTA), New York City Transit)
Incident Reference #
Date Created : 12/18/2022
Date Last Updated : 12/18/2022
Status : Received
From: Muckrock Staff
To Whom It May Concern:
I wanted to follow up on the following New York Freedom of Information Law request, copied below, and originally submitted on Dec. 18, 2022. Please let me know when I can expect to receive a response. You had assigned it reference number #02826368.
Thanks for your help, and let me know if further clarification is needed.
From: Muckrock Staff
To Whom It May Concern:
I wanted to follow up on the following New York Freedom of Information Law request, copied below, and originally submitted on Dec. 18, 2022. Please let me know when I can expect to receive a response. You had assigned it reference number #02826368.
Thanks for your help, and let me know if further clarification is needed.
From: Muckrock Staff
To Whom It May Concern:
I wanted to follow up on the following New York Freedom of Information Law request, copied below, and originally submitted on Dec. 18, 2022. Please let me know when I can expect to receive a response. You had assigned it reference number #02826368.
Thanks for your help, and let me know if further clarification is needed.
From: Muckrock Staff
To Whom It May Concern:
I wanted to follow up on the following New York Freedom of Information Law request, copied below, and originally submitted on Dec. 18, 2022. Please let me know when I can expect to receive a response. You had assigned it reference number #02826368.
Thanks for your help, and let me know if further clarification is needed.
From: Muckrock Staff
To Whom It May Concern:
I wanted to follow up on the following New York Freedom of Information Law request, copied below, and originally submitted on Dec. 18, 2022. Please let me know when I can expect to receive a response. You had assigned it reference number #02826368.
Thanks for your help, and let me know if further clarification is needed.
From: Muckrock Staff
To Whom It May Concern:
I wanted to follow up on the following New York Freedom of Information Law request, copied below, and originally submitted on Dec. 18, 2022. Please let me know when I can expect to receive a response. You had assigned it reference number #02826368.
Thanks for your help, and let me know if further clarification is needed.
From:
Hi there,
We wanted to let you know that we've updated our
https://click.info.mta.org/?qs=0726ea1db9d41930544c0e3c7f67941f488e76c526befa94d3094c3688d3f1ef13701cec2b0ddd7598cc83cade70780b875c8a97d838c67e7b5729688d32ae97
Privacy Policy , effective today. This includes changes to how we may collect and use your personal information, and your options for what we collect and how we use it.
Here's a brief overview of the changes:
- We've changed how we use location data that you may opt in to sharing within the TrainTime app.
- We've updated our policy on sharing personal information with our partners for promotional or research purposes.
- We've provided additional information about the location data that you may opt in to sharing within the new MTA app as part of the new optional "Smart Alerts" feature.
- We've provided information about when we may contact you by email, and how you can opt out of receiving messages from us.We encourage you to
https://click.info.mta.org/?qs=0726ea1db9d41930544c0e3c7f67941f488e76c526befa94d3094c3688d3f1ef13701cec2b0ddd7598cc83cade70780b875c8a97d838c67e7b5729688d32ae97
read the full privacy policy .
Thank you for riding with us.
Metropolitan Transportation Authority
2 Broadway, New York, NY 10004
Please note that this is a legal notice, which is why you are receiving it even if you have opted out of receiving MTA marketing emails.
From: Muckrock Staff
To Whom It May Concern:
I wanted to follow up on the following New York Freedom of Information Law request, copied below, and originally submitted on Dec. 18, 2022. Please let me know when I can expect to receive a response. You had assigned it reference number #02826368.
Thanks for your help, and let me know if further clarification is needed.
From: Muckrock Staff
To Whom It May Concern:
I wanted to follow up on the following New York Freedom of Information Law request, copied below, and originally submitted on Dec. 18, 2022. Please let me know when I can expect to receive a response. You had assigned it reference number #02826368.
Thanks for your help, and let me know if further clarification is needed.
From: Muckrock Staff
To Whom It May Concern:
I wanted to follow up on the following New York Freedom of Information Law request, copied below, and originally submitted on Dec. 18, 2022. Please let me know when I can expect to receive a response. You had assigned it reference number #02826368.
Thanks for your help, and let me know if further clarification is needed.
From: Muckrock Staff
To Whom It May Concern:
I wanted to follow up on the following New York Freedom of Information Law request, copied below, and originally submitted on Dec. 18, 2022. Please let me know when I can expect to receive a response. You had assigned it reference number #02826368.
Thanks for your help, and let me know if further clarification is needed.
From: Muckrock Staff
To Whom It May Concern:
I wanted to follow up on the following New York Freedom of Information Law request, copied below, and originally submitted on Dec. 18, 2022. Please let me know when I can expect to receive a response. You had assigned it reference number #02826368.
Thanks for your help, and let me know if further clarification is needed.
From: Muckrock Staff
To Whom It May Concern:
I wanted to follow up on the following New York Freedom of Information Law request, copied below, and originally submitted on Dec. 18, 2022. Please let me know when I can expect to receive a response. You had assigned it reference number #02826368.
Thanks for your help, and let me know if further clarification is needed.
From: Muckrock Staff
To Whom It May Concern:
I wanted to follow up on the following New York Freedom of Information Law request, copied below, and originally submitted on Dec. 18, 2022. Please let me know when I can expect to receive a response. You had assigned it reference number #02826368.
Thanks for your help, and let me know if further clarification is needed.
From: Muckrock Staff
To Whom It May Concern:
I wanted to follow up on the following New York Freedom of Information Law request, copied below, and originally submitted on Dec. 18, 2022. Please let me know when I can expect to receive a response. You had assigned it reference number #02826368.
Thanks for your help, and let me know if further clarification is needed.
From: Muckrock Staff
To Whom It May Concern:
I wanted to follow up on the following New York Freedom of Information Law request, copied below, and originally submitted on Dec. 18, 2022. Please let me know when I can expect to receive a response. You had assigned it reference number #02826368.
Thanks for your help, and let me know if further clarification is needed.
From: Muckrock Staff
To Whom It May Concern:
I wanted to follow up on the following New York Freedom of Information Law request, copied below, and originally submitted on Dec. 18, 2022. Please let me know when I can expect to receive a response. You had assigned it reference number #02826368.
Thanks for your help, and let me know if further clarification is needed.
From: Muckrock Staff
To Whom It May Concern:
I wanted to follow up on the following New York Freedom of Information Law request, copied below, and originally submitted on Dec. 18, 2022. Please let me know when I can expect to receive a response. You had assigned it reference number #02826368.
Thanks for your help, and let me know if further clarification is needed.
From: Muckrock Staff
To Whom It May Concern:
I wanted to follow up on the following New York Freedom of Information Law request, copied below, and originally submitted on Dec. 18, 2022. Please let me know when I can expect to receive a response. You had assigned it reference number #02826368.
Thanks for your help, and let me know if further clarification is needed.
From: Muckrock Staff
To Whom It May Concern:
I wanted to follow up on the following New York Freedom of Information Law request, copied below, and originally submitted on Dec. 18, 2022. Please let me know when I can expect to receive a response. You had assigned it reference number #02826368.
Thanks for your help, and let me know if further clarification is needed.
From: Muckrock Staff
To Whom It May Concern:
I wanted to follow up on the following New York Freedom of Information Law request, copied below, and originally submitted on Dec. 18, 2022. Please let me know when I can expect to receive a response. You had assigned it reference number #02826368.
Thanks for your help, and let me know if further clarification is needed.
From: Muckrock Staff
To Whom It May Concern:
I wanted to follow up on the following New York Freedom of Information Law request, copied below, and originally submitted on Dec. 18, 2022. Please let me know when I can expect to receive a response. You had assigned it reference number #02826368.
Thanks for your help, and let me know if further clarification is needed.
From: Muckrock Staff
To Whom It May Concern:
I wanted to follow up on the following New York Freedom of Information Law request, copied below, and originally submitted on Dec. 18, 2022. Please let me know when I can expect to receive a response. You had assigned it reference number #02826368.
Thanks for your help, and let me know if further clarification is needed.
From: Muckrock Staff
To Whom It May Concern:
I wanted to follow up on the following New York Freedom of Information Law request, copied below, and originally submitted on Dec. 18, 2022. Please let me know when I can expect to receive a response. You had assigned it reference number #02826368.
Thanks for your help, and let me know if further clarification is needed.
From: Muckrock Staff
To Whom It May Concern:
I wanted to follow up on the following New York Freedom of Information Law request, copied below, and originally submitted on Dec. 18, 2022. Please let me know when I can expect to receive a response. You had assigned it reference number #02826368.
Thanks for your help, and let me know if further clarification is needed.
From: Muckrock Staff
To Whom It May Concern:
I wanted to follow up on the following New York Freedom of Information Law request, copied below, and originally submitted on Dec. 18, 2022. Please let me know when I can expect to receive a response. You had assigned it reference number #02826368.
Thanks for your help, and let me know if further clarification is needed.
From: Muckrock Staff
To Whom It May Concern:
I wanted to follow up on the following New York Freedom of Information Law request, copied below, and originally submitted on Dec. 18, 2022. Please let me know when I can expect to receive a response. You had assigned it reference number #02826368.
Thanks for your help, and let me know if further clarification is needed.
From: Muckrock Staff
To Whom It May Concern:
I wanted to follow up on the following New York Freedom of Information Law request, copied below, and originally submitted on Dec. 18, 2022. Please let me know when I can expect to receive a response. You had assigned it reference number #02826368.
Thanks for your help, and let me know if further clarification is needed.
From: Metropolitan Transit Authority (MTA), New York City Transit
Dear Jacob Henner:
This is in reference to your Freedom of Information Law ("FOIL) request. The Metropolitan Transportation Authority (MTA) is diligently working on finalizing a response to your request and anticipate being able to provide a response to you in approximately thirty (30) business days. We express our apologies for any inconvenience this may cause you.
Sincerely,
MTA FOIL Unit.
FOIL Request:
To Whom It May Concern: Pursuant to the New York Freedom of Information Law, I hereby request the following records: Any policies, procedures, protocols, memos, directives, and/or guidelines concerning the use of barrier devices (e.g. gates, chains, ropes, fencing, or similar) within the Port Authority Bus Terminal and/or the 42nd Street Subway station complex. Any policies, procedures, protocols, memos, directives, and/or guidelines concerning limiting access between the Port Authority Bus Terminal and its points of entry (e.g. the use of door locks or barrier devices), including at the street-level and at the Subway-level. Any policies, procedures, protocols, memos, directives, guidelines, schedules, maintenance records, and/or work orders concerning the maintenance of doors between the Port Authority Bus Terminal and its points of entry, including street-level doors and Subway-level doors. Within the last 5 years: Any invoices, contracts, statements of work and/or reports concerning the installation, maintenance, repair, and/or replacement of doors between the Port Authority Bus Terminal and its points of entry, including street-level doors and Subway-level doors. The requested documents will be made available to the general public, and this request is not being made for commercial purposes. In the event that there are fees, I would be grateful if you would inform me of the total charges in advance of fulfilling my request. I would prefer the request filled electronically, by e-mail attachment if available or CD-ROM if not. Thank you in advance for your anticipated cooperation in this matter. I look forward to receiving your response to this request within 5 business days, as the statute requires. Sincerely, Jacob Henner Upload documents directly: https://www.muckrock.com/
From: Muckrock Staff
To Whom It May Concern:
I wanted to follow up on the following New York Freedom of Information Law request, copied below, and originally submitted on Dec. 18, 2022. Please let me know when I can expect to receive a response. You had assigned it reference number #02826368.
Thanks for your help, and let me know if further clarification is needed.
From: Metropolitan Transit Authority (MTA), New York City Transit
05779830 -- →
Thank you for contacting us. Your feedback has been shared with NYCT supervision for review and appropriate action. If further information is needed to address your concern, a member of our support team will contact you. Due to the high volume of correspondence we receive, we may not be able to respond directly, but you can always check with us for updates
If you are interested in checking on the status of your case, please click here to log-in or register for the MTA Community.
Please allow up to 15 days before requesting follow-up so that we can provide you with the most complete information.
This email was sent from a mailbox that does not accept incoming messages. Follow the instructions above to contact us about this matter.
Please retain/record for future reference.
Your reference number: 05779830
If you have further questions or information, you may reply to this email.
Please retain/record for future reference.
Your reference number: ,
Date created: 11/19/2024
From: Muckrock Staff
To Whom It May Concern:
I'm following up on the following New York Freedom of Information Law request, copied below, and originally submitted on Dec. 18, 2022. You had previously indicated that it would be completed on Dec. 4, 2024. I wanted to check on the status of my request, and to see if there was a new estimated completion date. You had assigned it reference number #5779830.
Thanks for your help, and let me know if further clarification is needed.
From: Metropolitan Transit Authority (MTA), New York City Transit
Thank You!
Thank you for contacting us. Your feedback is very important to us and we are working hard to improve your customer experience. If more information is needed to address your concern, a member of our support team will contact you.
To follow-up on your feedback:
This email was sent from a mailbox that does not accept incoming messages. Please follow the instructions above to contact us again.
Please note for future reference:
Your reference number: 05837790
Date created: 12/4/2024
Have you switched to OMNY, our contactless fare payment system?
You can pay your fare by tapping an OMNY reader with your own contactless credit or debit card, or with your smartphone or wearable device using your mobile wallet.
Or, if you prefer, get an OMNY card; it'll last for years. Buy and refill one with cash, credit or debit at select stations or at retailers across the city.
Free transfers are included; just tap the same card or device you used for your first ride.
For more information about OMNY go to: https://omny.info/how-omny-works
From: Muckrock Staff
To Whom It May Concern:
I'm following up on the following New York Freedom of Information Law request, copied below, and originally submitted on Dec. 18, 2022. You had previously indicated that it would be completed on Dec. 4, 2024. I wanted to check on the status of my request, and to see if there was a new estimated completion date. You had assigned it reference number #5837790.
Thanks for your help, and let me know if further clarification is needed.
From: Metropolitan Transit Authority (MTA), New York City Transit
Thank You!
Thank you for contacting us. Your feedback is very important to us and we are working hard to improve your customer experience. If more information is needed to address your concern, a member of our support team will contact you.
To follow-up on your feedback:
This email was sent from a mailbox that does not accept incoming messages. Please follow the instructions above to contact us again.
Please note for future reference:
Your reference number: 05897314
Date created: 12/19/2024
Have you switched to OMNY, our contactless fare payment system?
You can pay your fare by tapping an OMNY reader with your own contactless credit or debit card, or with your smartphone or wearable device using your mobile wallet.
Or, if you prefer, get an OMNY card; it'll last for years. Buy and refill one with cash, credit or debit at select stations or at retailers across the city.
Free transfers are included; just tap the same card or device you used for your first ride.
For more information about OMNY go to: https://omny.info/how-omny-works
From: Muckrock Staff
To Whom It May Concern:
I'm following up on the following New York Freedom of Information Law request, copied below, and originally submitted on Dec. 18, 2022. You had previously indicated that it would be completed on Dec. 4, 2024. I wanted to check on the status of my request, and to see if there was a new estimated completion date. You had assigned it reference number #5897314.
Thanks for your help, and let me know if further clarification is needed.
From: Metropolitan Transit Authority (MTA), New York City Transit
Thank You!
Thank you for contacting us. Your feedback is very important to us and we are working hard to improve your customer experience. If more information is needed to address your concern, a member of our support team will contact you.
To follow-up on your feedback:
This email was sent from a mailbox that does not accept incoming messages. Please follow the instructions above to contact us again.
Please note for future reference:
Your reference number: 05947117
Date created: 1/3/2025
Have you switched to OMNY, our contactless fare payment system?
You can pay your fare by tapping an OMNY reader with your own contactless credit or debit card, or with your smartphone or wearable device using your mobile wallet.
Or, if you prefer, get an OMNY card; it'll last for years. Buy and refill one with cash, credit or debit at select stations or at retailers across the city.
Free transfers are included; just tap the same card or device you used for your first ride.
For more information about OMNY go to: https://omny.info/how-omny-works
From: Muckrock Staff
To Whom It May Concern:
I'm following up on the following New York Freedom of Information Law request, copied below, and originally submitted on Dec. 18, 2022. You had previously indicated that it would be completed on Dec. 4, 2024. I wanted to check on the status of my request, and to see if there was a new estimated completion date. You had assigned it reference number #5947117.
Thanks for your help, and let me know if further clarification is needed.
From: Metropolitan Transit Authority (MTA), New York City Transit
Thank You!
Thank you for contacting us. Your feedback is very important to us and we are working hard to improve your customer experience. If more information is needed to address your concern, a member of our support team will contact you.
To follow-up on your feedback:
This email was sent from a mailbox that does not accept incoming messages. Please follow the instructions above to contact us again.
Please note for future reference:
Your reference number: 06010559
Date created: 1/20/2025
Have you switched to OMNY, our contactless fare payment system?
You can pay your fare by tapping an OMNY reader with your own contactless credit or debit card, or with your smartphone or wearable device using your mobile wallet.
Or, if you prefer, get an OMNY card; it'll last for years. Buy and refill one with cash, credit or debit at select stations or at retailers across the city.
Free transfers are included; just tap the same card or device you used for your first ride.
For more information about OMNY go to: https://omny.info/how-omny-works
From: Metropolitan Transit Authority (MTA), New York City Transit
Hello Jacob,
We forwarded your message to the Legal Department for further review. They are going to look into it and respond if a response is warranted.
Thank you for writing.
Fernando P.
Customer Service Specialist
From: Muckrock Staff
To Whom It May Concern:
I'm following up on the following New York Freedom of Information Law request, copied below, and originally submitted on Dec. 18, 2022. You had previously indicated that it would be completed on Dec. 4, 2024. I wanted to check on the status of my request, and to see if there was a new estimated completion date. You had assigned it reference number #6010559.
Thanks for your help, and let me know if further clarification is needed.
From: Metropolitan Transit Authority (MTA), New York City Transit
Thank You!
Thank you for contacting us. Your feedback is very important to us and we are working hard to improve your customer experience. If more information is needed to address your concern, a member of our support team will contact you.
To follow-up on your feedback:
This email was sent from a mailbox that does not accept incoming messages. Please follow the instructions above to contact us again.
Please note for future reference:
Your reference number: 06101799
Date created: 2/14/2025
Have you switched to OMNY, our contactless fare payment system?
You can pay your fare by tapping an OMNY reader with your own contactless credit or debit card, or with your smartphone or wearable device using your mobile wallet.
Or, if you prefer, get an OMNY card; it'll last for years. Buy and refill one with cash, credit or debit at select stations or at retailers across the city.
Free transfers are included; just tap the same card or device you used for your first ride.
For more information about OMNY go to: https://omny.info/how-omny-works
From: Metropolitan Transit Authority (MTA), New York City Transit
Hello Jacob,
We forwarded your message to the Legal Department for further review. They are going to look into it and respond if a response is warranted.
Thank you for writing.
Fernando P.
Customer Service Specialist
From: Muckrock Staff
To Whom It May Concern:
I'm following up on the following New York Freedom of Information Law request, copied below, and originally submitted on Dec. 18, 2022. You had previously indicated that it would be completed on Dec. 4, 2024. I wanted to check on the status of my request, and to see if there was a new estimated completion date. You had assigned it reference number #6101799.
Thanks for your help, and let me know if further clarification is needed.
From: Metropolitan Transit Authority (MTA), New York City Transit
Thank You!
Thank you for contacting us. Your feedback is very important to us and we are working hard to improve your customer experience. If more information is needed to address your concern, a member of our support team will contact you.
To follow-up on your feedback:
This email was sent from a mailbox that does not accept incoming messages. Please follow the instructions above to contact us again.
Please note for future reference:
Your reference number: 06158205
Date created: 3/3/2025
Have you switched to OMNY, our contactless fare payment system?
You can pay your fare by tapping an OMNY reader with your own contactless credit or debit card, or with your smartphone or wearable device using your mobile wallet.
Or, if you prefer, get an OMNY card; it'll last for years. Buy and refill one with cash, credit or debit at select stations or at retailers across the city.
Free transfers are included; just tap the same card or device you used for your first ride.
For more information about OMNY go to: https://omny.info/how-omny-works
From: Metropolitan Transit Authority (MTA), New York City Transit
Hello Jacob,
We forwarded your message to the Legal Department for further review. They are going to look into it and respond if a response is warranted.
Thank you for writing.
Fernando P.
Customer Service Specialist
From: Metropolitan Transit Authority (MTA), New York City Transit
Dear Jacob Henner:
This is a duplicate FOIL request—your other FOIL request is under FOIL reference number R004328-060724. Therefore, we are closing this FOIL request and all communication will be sent to you under FOIL reference number R004328-060724, that is currently under final review.
Thank you.
FOIL Request:
To Whom It May Concern: Pursuant to the New York Freedom of Information Law, I hereby request the following records: Any policies, procedures, protocols, memos, directives, and/or guidelines concerning the use of barrier devices (e.g. gates, chains, ropes, fencing, or similar) within the Port Authority Bus Terminal and/or the 42nd Street Subway station complex. Any policies, procedures, protocols, memos, directives, and/or guidelines concerning limiting access between the Port Authority Bus Terminal and its points of entry (e.g. the use of door locks or barrier devices), including at the street-level and at the Subway-level. Any policies, procedures, protocols, memos, directives, guidelines, schedules, maintenance records, and/or work orders concerning the maintenance of doors between the Port Authority Bus Terminal and its points of entry, including street-level doors and Subway-level doors. Within the last 5 years: Any invoices, contracts, statements of work and/or reports concerning the installation, maintenance, repair, and/or replacement of doors between the Port Authority Bus Terminal and its points of entry, including street-level doors and Subway-level doors. The requested documents will be made available to the general public, and this request is not being made for commercial purposes. In the event that there are fees, I would be grateful if you would inform me of the total charges in advance of fulfilling my request. I would prefer the request filled electronically, by e-mail attachment if available or CD-ROM if not. Thank you in advance for your anticipated cooperation in this matter. I look forward to receiving your response to this request within 5 business days, as the statute requires. Sincerely, Jacob Henner Upload documents directly: https://www.muckrock.com/