Government Enterprise IT Systems (Information Technology, Rhode Island)

Ni Xu filed this request with the Information Technology, Rhode Island of Providence, RI.
Tracking #

20-133
Multi Request Government Enterprise IT Systems
Submitted Feb. 4, 2020
Status
Completed

Communications

From: Ni Xu

Subject: Rhode Island Access to Public Records Act Request: Government Enterprise IT Systems (Information Technology, Rhode Island)

Portal


To Whom It May Concern:

Pursuant to the Rhode Island Access to Public Records Act, I hereby request the following records:

a catalog of all Enterprises Systems, including CRM (Customer Relationship Management, e.g., Salesforce, Microsoft Dynamics, and Adobe Marketo), ERP (Enterprise Resource Planning, e.g., SAP, Oracle ERP Cloud, and Workday), and iPaaS (Integration Platform as a Service, e.g., Informatica, MuleSoft, SnapLogic, Dell Boomi, and Jitterbit), that are used in all departments, including 311, police, permitting, finance, etc. The catalog contains the current system vendor, system product name, and system's purpose.

The requested documents will be made available to the general public, and this request is not being made for commercial purposes.

In the event that there are fees, I would be grateful if you would inform me of the total charges in advance of fulfilling my request. I would prefer the request filled electronically, by e-mail attachment if available or CD-ROM if not.

Thank you in advance for your anticipated cooperation in this matter. I look forward to receiving your response to this request within 10 business days, as the statute requires.

Sincerely,

Ni Xu

From: Information Technology, Rhode Island

Subject: Your first record request #20-133 has been opened.

Portal

City of Providence

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Hi there

Your first City of Providence record request (request number #20-133) has been submitted.
It is currently unpublished and is not available for the general public to view.

You will receive a response within ten (10) business days.  Your request will be available for the public to view thirty (30) days after you receive a final response.

Request #20-133.

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<em>Questions about your request?</em> Reply to this email or sign in to contact staff at City of Providence.<br></br><em>Technical support:</em> See our <a href='https://www.nextrequest.com/support'>help page</a>

From: Information Technology, Rhode Island

Subject: [Document Released] City of Providence public records request #20-133

Portal

City of Providence

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Hi there

A document has been released for record request #20-133:

* 20-133.xlsx

Document links are valid for one month.
After March 21, you will need to sign in to view the document(s).

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<em>Questions about your request?</em> Reply to this email or sign in to contact staff at City of Providence.<br></br><em>Technical support:</em> See our <a href='https://www.nextrequest.com/support'>help page</a>

From: Information Technology, Rhode Island

Subject: [Document Released] City of Providence public records request #20-133

Portal

City of Providence

************************************************************************

Hi there

A document has been released for record request #20-133:

* PS_20-133.xlsx

Document links are valid for one month.
After March 21, you will need to sign in to view the document(s).

************************************************************************
<em>Questions about your request?</em> Reply to this email or sign in to contact staff at City of Providence.<br></br><em>Technical support:</em> See our <a href='https://www.nextrequest.com/support'>help page</a>

From: Information Technology, Rhode Island

Subject: Your City of Providence public records request #20-133 has been closed.

Portal

City of Providence

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Hi there

Record request #20-133 has been closed. The closure reason supplied was:

Dear Requester –

The City of Providence does not maintain documents responsive to this request since we do not maintain a catalog with system vendor, system product name, and system's purpose. However to the extent that it's helpful, please see the attached documents.

In accordance with R.I. Gen. Laws § 38-2-8, you may wish to appeal this decision to the Chief Administrative Officer. In this instance, Jim Silveria, Director of Information Technology, fulfills that role. You may also wish to file a complaint with the Department of the Attorney General or the Rhode Island Superior Court.

 

This request is now closed.

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<em>Questions about your request?</em> Reply to this email or sign in to contact staff at City of Providence.<br></br><em>Technical support:</em> See our <a href='https://www.nextrequest.com/support'>help page</a>

From: Information Technology, Rhode Island

Subject: Your City of Providence public records request #20-133 has been published.

Portal

City of Providence

************************************************************************

Hi there

Record request #20-133 has been published and is now available for public view.

************************************************************************
<em>Questions about your request?</em> Reply to this email or sign in to contact staff at City of Providence.<br></br><em>Technical support:</em> See our <a href='https://www.nextrequest.com/support'>help page</a>

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