Debt Collective - Civilian Medical Debt

To Whom It May Concern:

Pursuant to the Freedom of Information Act, I hereby request the following records:

1) Billing and Collections data, identified by this Government Accountability Office report, from 2016 to 2021 — or if later records exist — until the last complete fiscal year with available data matching the description of this request. This data should include amounts billed and collected to civilian emergency patients of services performed within the given years. Please provide this data as a CSV file. Report Link: https://www.gao.gov/assets/gao-22-104770.pdf

2) Contracts between the Department of Treasury and the following Private Collection Agencies (PCA):

-The CBE Group, Inc.
P.O. Box 2040
Waterloo, IA 50704-2040
- ConServe, Inc.
P.O. Box 1528
Fairport, NY 14450
- Pioneer Credit Recovery, Inc.
P.O. Box 189
Arcade, NY 14009
- Coast Professional, Inc.
P.O. Box 246
Geneseo, NY 14454
0Transworld Systems, Inc.
P.O. Box 15616
Wilmington, DE 19850

3) Contracts between the Department of Treasury and any other Private Collections Agencies (PCA) between 2016 and 2021.

4) PCA compliance reviews between 2016 and 2024.

5) Formal findings memo regarding PCAs compliance alongside responses by PCAs to each finding with corrective actions, if any.

6) Complaints made to PCAs or the Cross-Servicing call center that mention or refer to medical debt between 2016 and 2023.

INSTRUCTIONS REGARDING SEARCH

1. Instructions Regarding “Leads:” – As required by the relevant case law, Department of Treasury , show follow any leads it discovers during the conduct of its searches and performs additional searches when said leads indicate that records may be located in another system. Failure to follow clear leads is a violation of FOIA
2. Request for Public Records – Please search for any records even if they are already publicly available.
3. Requests for Electronic and Paper/Manual Searches - I request that searches of all electronic and paper/manual incidences, filing systems, and locations for any and all records relating or referring to the subject of my request be conducted.
4. Request for Search of Filing Systems, Indices, and Locations – I request that Department of Treasury . Search all of its offices and components which are likely to contain responsive records
5. Requests regarding photographs and other visual materials – I request that any photographs or other visual materials responsive to my request be released to me in their original or comparable forms, quality, and resolution. For example, if a photograph was taken digitally, or if Department of Treasury , maintains a photograph digitally, I request disclosure of the original digital image file, not a reduced resolution version of that image nor a printout and scan of that image file. Likewise, if a photograph was originally taken as a color photograph, I request disclosure of that photograph as a color image, not a black and white image. Please contact me for any clarification on this point.
6. Request for Duplicate Pages – I request disclosure of any and all supposedly “duplicate” pages. Scholars analyze records not only for the information available on any given page, but also for the relationship between that information and information on pages surrounding it. As such, though certain pages may have been previously released to me, the existence of those pages within new context renders them functionally new pages. As such, the only way to properly analyze released information is to analyze that information with its proper context. Therefore, I request disclosure of all “duplicate” pages.
7. Request to Search Emails – Please search for emails relating to the subject matter of my request.
8. Request for Search of Records Transferred to Other Agencies – I request that in conducting its search, Department of Treasury , disclose releasable records even if they are available publicly through other sources outside of the organization.
9. Regarding Destroyed Records – If any records responsive or potentially responsive to my request have been destroyed, my request includes but is not limited to any and all records relating or referring to the destruction of those records. This includes, but is not limited to, any and all records relating or referring to the events leading to the destruction of those records.

INSTRUCTIONS REGARDING SCOPE AND BREADTH OF REQUESTS

Please interpret the scope of this request broadly. Department of Treasury is instructed to interpret the scope of this request in the most liberal manner possible short of any interpretation that would lend to a conclusion that the request does not reasonably describe the records sought.

EXEMPTIONS AND SEGREBALITY

I call your attention to President Obama’s 21 January 2009 Memorandum concerning the Freedom of Information Act in which he states:

“All agencies should adopt a presumption in favor of disclosure, in order to renew their commitment to the principles embodied in FOIA…The presumption of disclosure should be applied to all decisions involving FOIA.

In the same Memorandum, President Obama added that government information should not be kept confidential “merely because public officials might be embarrassed by disclosure, because of errors and failures might be revealed, or because of speculative or abstract fears.”

Finally, President Obama ordered that “The Freedom of Information Act should be administered with a clear presumption: In the case of doubt, openness prevails”

Nonetheless, if any responsive record or portion thereof is claimed to be exempt from production, FOIA statues provide that even if some of the requested material is properly exempt from mandatory disclosure, all segregable portions must be released. If documents are denied in part or in whole, please specify which exemption(s) is (are) claimed for each passage or whole document denied. Please provide a complete itemized inventory and a detailed factual justification of total or partial denial of documents. Specify the number of pages in each document and the toal number of pages pertaining to this request. For “classified” material denied, please include the following information: the classification (confidential., secret or top secret); identity of the classifier; date or event for automatic declassification or classification review or downgrading; if applicable, identity of official authorizing extension of automatic declassification or review past six years; and, if applicable, the reason for extended classification beyond six years.

In excising material, please “black out” the material rather than “White out” or “cut out.” I expect, as provided by FOIA, that the remaining non-exempt portions of documents will be released. Please release all pages regardless of the extent of excising, even if all that remains are stationary headings or administrative markings.

In addition, I ask that your agency exercise its discretion to release records which may be technically exempt, but where withholdings serve no important public interest.

ADDITIONAL INSTRUCTIONS REGARDING REQUEST

Please produce all records with administrative markings and pagination included. Please send a memo (copy to me) to the appropriate units in your office to assure that no record related to this requests are destroyed. Please advise of any destruction of records and include the data of the authority of such destruction.

FORMAT

I request that any release stemming from this request be provided to me in digital format (soft copy) via email, or via USB DRIVE, COMPACT DISK, or other like media.

FEE CATEGORY AND REQUEST FOR A FEE WAIVER

I am an investigative journalist who has written for major media including Business Insider, Time, Fortune, and The Nation Magazine. I am willing to pay any reasonable expenses associated with this request, however, as the purpose of the request is disclosure in full conformity with the statutory requirements for a waiver of fees, I formally request such a waiver. I request a waiver of all costs pursuant to 5 U.S.C. § 552(a)(4)(A)(iii).

Should my request for a fee waiver be denied, I request that I be categorized as a member of the news media for free purposes.

Thank you in advance for your anticipated cooperation in this matter. I look forward to receiving your response to this request within 20 business days, as the statute requires.

Sincerely,

Tekendra Parmar