DHS Office of the Immigration Detention Ombudsman complaints 1/25 - 3/25
| Tracking # |
2025-HQFO-02900 |
| Submitted | March 14, 2025 |
| Due | April 11, 2025 |
| Est. Completion | None |
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Communications
From: CJ Ciaramella
To Whom It May Concern:
Pursuant to the Freedom of Information Act, I hereby request the following records:
- Any complaints received by the DHS Office of the Immigration Detention Ombudsman (OIDO) between January 1, 2025, and March 14, 2025.
- Any close-out letters or letters describing the results of OIDO investigations to complainants between January 1, 2025, and March 14, 2025.
The requested documents will be made available to the general public, and this request is not being made for commercial purposes.
In the event that there are fees, I would be grateful if you would inform me of the total charges in advance of fulfilling my request. I would prefer the request filled electronically, by e-mail attachment if available or CD-ROM if not.
Thank you in advance for your anticipated cooperation in this matter. I look forward to receiving your response to this request within 20 business days, as the statute requires.
Sincerely,
CJ Ciaramella
From: Department of Homeland Security
03/18/2025
SENT VIA E-MAIL TO: requests@muckrock.com
CJ Ciaramella
MuckRock News, DEPT MR183150
Boston, Massachusetts 02115
Re: 2025-HQFO-02900
Dear Requester:
This letter acknowledges receipt of your 3/16/2025, Freedom of Information Act (FOIA) request to the Department of Homeland Security (DHS), for complaints made to OIDO, and letters describing the results of OIDO investigations. This office received your request on 3/16/2025.
Due to the increasing number of FOIA requests received by this office, we may encounter some delay in processing your request. Consistent with 6 C.F.R. Part 5 § 5.5(a) of the DHS FOIA regulations, the Department processes FOIA requests according to their order of receipt. Although DHS’ goal is to respond within 20 business days of receipt of your request, FOIA does permit a 10-day extension of this time period in certain circumstances pursuant to 6 C.F.R. Part 5 § 5.5(c).
Provisions of the FOIA allow us to recover part of the cost of complying with your request. We shall charge you for records in accordance with the DHS FOIA regulations as they apply to non-commercial requesters. As a non-commercial requester, you will be charged 10 cents per page for duplication; the first 100 pages are free, as are the first two hours of search time, after which you will pay the per quarter-hour rate ($4.00 for clerical personnel, $7.00 for professional personnel, $10.25 for managerial personnel) of the searcher. We will construe the submission of your request as an agreement to pay up to $25.00. This office will contact you before accruing any further fees.
We have queried the appropriate component(s) of DHS for responsive records. If any responsive records are located, they will be reviewed for determination of releasability. Please be assured that one of the analysts in our office will respond to your request as expeditiously as possible. We appreciate your patience as we proceed with your request.
Your request has been assigned reference number 2025-HQFO-02900. Please refer to this identifier in any future correspondence.
If you have any questions, or would like to discuss this matter, please feel free to contact this office at 1-866-431-0486 or 202-343-1743.