EEOC UPS complaints

Thank you for contacting the Equal Employment Opportunity Commission (EEOC). This is an automated response to the EEOC FOIA email box, and is not a determination on your request for records. If it is determined that your request is a Freedom of Information Act (FOIA), it will be forwarded to the appropriate FOIA component within 10 working days of its receipt. You will also receive an official acknowledgment that your FOIA request has been received and when you can expect a response.

This office is open from 9:00 am to 5:30 pm Eastern Standard Time, Monday through Friday, excluding federal holidays. Requests submitted after close of business are not deemed received until the next business day. FOIA allows government agencies 20 business days to issue a determination on a FOIA request for records. Additionally, agencies may extend their response time by 10 business days in unusual circumstances, and toll the 20-day response time until a response is received to a reasonable request for clarification or fee information. You will be notified in writing if such an extension or tolling occurs.

While the EEOC will forward electronic responses, including records granted, in accordance with the FOIA, the official determination will be issued in paper format, including an original signature. Therefore, if you did not provide a physical mailing address in your original e-mail, we will be unable to issue a determination on your FOIA request.

You may contact our office at any time between the hours of 9:00 am and 5:30 pm at 202-663-4500 or by fax at 202-653-6034.

Thank-you,
EEOC Office of FOIA Programs

*Please visit our website at www.eeoc.gov to access information concerning FOIA administration at the EEOC, including the following FOIA related documents:

The EEOC FOIA Reference Guide provides basic information, such as where and how to make a FOIA request, the time for EEOC to respond to a request, fees and fee waivers, responses to initial requests, and how and where to file an appeal of a determination made on the initial FOIA request. The Guide can be found at the following link: http://www.eeoc.gov/foia/handbook.html

EEOC Freedom of Information Act Questions and Answers can be found at the following link: http://www.eeoc.gov/foia/qanda_foiarequest.html

EEOC Freedom of Information Act Requests for Charge Files Questions and Answers can be found at the following link: http://www.eeoc.gov/foia/qanda_foiacharge.html

>>> <requests@muckrock.com> 07/30/15 14:36 >>>

July 30, 2015
Equal Employment Opportunity Commission
Stephanie D. Garner
Assistant Legal Counsel/FOIA
EEOC - OLC/FOIA Programs
131 M Street NE, Suite 5NW02E
Washington, DC 20507

To Whom It May Concern:

This is a request under the Freedom of Information Act. I hereby request the following records:

Any and all releasable records related to complaints, investigations, findings, fines or disciplinary actions related to Universal Protection Service and/or Universal Services of America.

The requested documents will be made available to the general public, and this request is not being made for commercial purposes.

In the event that fees cannot be waived, I would be grateful if you would inform me of the total charges in advance of fulfilling my request. I would prefer the request filled electronically, by e-mail attachment if available or CD-ROM if not.

Thank you in advance for your anticipated cooperation in this matter. I look forward to receiving your response to this request within 20 business days, as the statute requires.

Sincerely,

Brad Racino

Filed via MuckRock.com
E-mail (Preferred): requests@muckrock.com

For mailed responses, please address (see note):
MuckRock
DEPT MR 20017
PO Box 55819
Boston, MA 02205-5819

PLEASE NOTE: This request is not filed by a MuckRock staff member, but is being sent through MuckRock by the above in order to better track, share, and manage public records requests. Also note that improperly addressed (i.e., with the requester's name rather than "MuckRock News" and the department number) requests might be returned as undeliverable.

Dear  Racino,
Please find attached our acknowledgement to your request of July 30, 2015.
In the event you have questions or concerns, please contact us at (202) 663-4500.
Sincerely,
Lori K. Bowden
Government Information Specialist
Sincerely,

Good morning Mr. Racino,

We took an extension on your request to research your requested information. You should have received an extension letter. The new due date is September 11, 2015, however, it will be completed before this date.

Thank you for your patience,

Rhonda Durham

>>> <requests@muckrock.com> 9/3/2015 5:00 AM >>>

September 3, 2015
Equal Employment Opportunity Commission
Stephanie D. Garner
Assistant Legal Counsel/FOIA
EEOC - OLC/FOIA Programs
131 M Street NE, Suite 5NW02E
Washington, DC 20507
This is a follow up to request number 820-2015-000068:
To Whom It May Concern:
I wanted to follow up on the following Freedom of Information request, copied below, and originally submitted on July 30, 2015. Please let me know when I can expect to receive a response, or if further clarification is needed. You had assigned it reference number # 820-2015-000068.
Thanks for your help, and let me know if further clarification is needed.
---
On Aug. 4, 2015:
Dear Racino,
Please find attached our acknowledgement to your request of July 30, 2015.
In the event you have questions or concerns, please contact us at (202) 663-4500.
Sincerely,
Lori K. Bowden
Government Information Specialist
Sincerely,
---
On July 30, 2015:
Thank you for contacting the Equal Employment Opportunity Commission (EEOC). This is an automated response to the EEOC FOIA email box, and is not a determination on your request for records. If it is determined that your request is a Freedom of Information Act (FOIA), it will be forwarded to the appropriate FOIA component within 10 working days of its receipt. You will also receive an official acknowledgment that your FOIA request has been received and when you can expect a response.
This office is open from 9:00 am to 5:30 pm Eastern Standard Time, Monday through Friday, excluding federal holidays. Requests submitted after close of business are not deemed received until the next business day. FOIA allows government agencies 20 business days to issue a determination on a FOIA request for records. Additionally, agencies may extend their response time by 10 business days in unusual circumstances, and toll the 20-day response time until a response is received to a reasonable request for clarification or fee information. You will be notified in writing if such an extension or tolling occurs.
While the EEOC will forward electronic responses, including records granted, in accordance with the FOIA, the official determination will be issued in paper format, including an original signature. Therefore, if you did not provide a physical mailing address in your original e-mail, we will be unable to issue a determination on your FOIA request.
You may contact our office at any time between the hours of 9:00 am and 5:30 pm at 202-663-4500 or by fax at 202-653-6034.
Thank-you,
EEOC Office of FOIA Programs
*Please visit our website at www.eeoc.gov to access information concerning FOIA administration at the EEOC, including the following FOIA related documents:
The EEOC FOIA Reference Guide provides basic information, such as where and how to make a FOIA request, the time for EEOC to respond to a request, fees and fee waivers, responses to initial requests, and how and where to file an appeal of a determination made on the initial FOIA request. The Guide can be found at the following link: http://www.eeoc.gov/foia/handbook.html
EEOC Freedom of Information Act Questions and Answers can be found at the following link: http://www.eeoc.gov/foia/qanda_foiarequest.html
EEOC Freedom of Information Act Requests for Charge Files Questions and Answers can be found at the following link: http://www.eeoc.gov/foia/qanda_foiacharge.html
>>> <requests@muckrock.com> 07/30/15 14:36 >>>
July 30, 2015
Equal Employment Opportunity Commission
Stephanie D. Garner
Assistant Legal Counsel/FOIA
EEOC - OLC/FOIA Programs
131 M Street NE, Suite 5NW02E
Washington, DC 20507
To Whom It May Concern:
This is a request under the Freedom of Information Act. I hereby request the following records:
Any and all releasable records related to complaints, investigations, findings, fines or disciplinary actions related to Universal Protection Service and/or Universal Services of America.
The requested documents will be made available to the general public, and this request is not being made for commercial purposes.
In the event that fees cannot be waived, I would be grateful if you would inform me of the total charges in advance of fulfilling my request. I would prefer the request filled electronically, by e-mail attachment if available or CD-ROM if not.
Thank you in advance for your anticipated cooperation in this matter. I look forward to receiving your response to this request within 20 business days, as the statute requires.
Sincerely,
Brad Racino
Filed via MuckRock.com
E-mail (Preferred): requests@muckrock.com
For mailed responses, please address (see note):
MuckRock
DEPT MR 20017
PO Box 55819
Boston, MA 02205-5819
PLEASE NOTE: This request is not filed by a MuckRock staff member, but is being sent through MuckRock by the above in order to better track, share, and manage public records requests. Also note that improperly addressed (i.e., with the requester's name rather than "MuckRock News" and the department number) requests might be returned as undeliverable.
---
On July 30, 2015:
To Whom It May Concern:
This is a request under the Freedom of Information Act. I hereby request the following records:
Any and all releasable records related to complaints, investigations, findings, fines or disciplinary actions related to Universal Protection Service and/or Universal Services of America.
The requested documents will be made available to the general public, and this request is not being made for commercial purposes.
In the event that fees cannot be waived, I would be grateful if you would inform me of the total charges in advance of fulfilling my request. I would prefer the request filled electronically, by e-mail attachment if available or CD-ROM if not.
Thank you in advance for your anticipated cooperation in this matter. I look forward to receiving your response to this request within 20 business days, as the statute requires.
Sincerely,
Brad Racino
Filed via MuckRock.com
E-mail (Preferred): requests@muckrock.com
For mailed responses, please address (see note):
MuckRock
DEPT MR 20017
PO Box 55819
Boston, MA 02205-5819
PLEASE NOTE: This request is not filed by a MuckRock staff member, but is being sent through MuckRock by the above in order to better track, share, and manage public records requests. Also note that improperly addressed (i.e., with the requester's name rather than "MuckRock News" and the department number) requests might be returned as undeliverable.

Good afternoon Mr. Racino,

Attached is your FOIA determination letter.

Thank you


Rhonda F. Durham
Information Specialist
FOIA Programs
EEOC/Office of Legal Counsel
202-663-4518 Office
202-663-4679 Fax

This request was closed on September 10, 2015. We have received a few emails requesting the status of this request, which we have responded to. Please have someone call me at 202-663-4518 if you need further clarification.

Thank you,

Rhonda F. Durham
Information Specialist
FOIA Programs
EEOC/Office of Legal Counsel
202-663-4518 Office
202-663-4679 Fax

>>> <requests@muckrock.com> 11/18/2015 5:00 AM >>>

November 18, 2015
Equal Employment Opportunity Commission
Stephanie D. Garner
Assistant Legal Counsel/FOIA
EEOC - OLC/FOIA Programs
131 M Street NE, Suite 5NW02E
Washington, DC 20507
This is a follow up to request number 820-2015-000068:
To Whom It May Concern:
I wanted to follow up on the following Freedom of Information request, copied below, and originally submitted on July 30, 2015. Please let me know when I can expect to receive a response, or if further clarification is needed. You had assigned it reference number # 820-2015-000068.
Thanks for your help, and let me know if further clarification is needed.
---
On Oct. 19, 2015:
To Whom It May Concern:
I wanted to follow up on the following Freedom of Information request, copied below, and originally submitted on July 30, 2015. Please let me know when I can expect to receive a response, or if further clarification is needed. You had assigned it reference number # 820-2015-000068.
Thanks for your help, and let me know if further clarification is needed.
---
On Sept. 18, 2015:
This Freedom of Information Act appeal is being filed via email to FOIA@eeoc.gov as allowed for by the attached determination letter. Acknowledgement of its receipt would be greatly appreciated.
Thank you.
__________________
Ms. Durham,
In your response to my FOIA, you cite multiple exemptions related to confidentiality provisions of Title VII of the Civil Rights Act and the seventh exemption under FOIA related to personal privacy. Your only response was a receipt with numbers of complaints opened and closed.
I understand the personal privacy provision, but in my FOIA I requested all such information be redacted. Without this information, the response to this FOIA is useless.
Please let me know if there is a way to redact the information which would identify individuals from the records requested.
Thank you.
-Brad Racino
---
On Sept. 10, 2015:
Good afternoon Mr. Racino,

Attached is your FOIA determination letter.

Thank you

Rhonda F. Durham
Information Specialist
FOIA Programs
EEOC/Office of Legal Counsel
202-663-4518 Office
202-663-4679 Fax
---
On Sept. 3, 2015:
Good morning Mr. Racino,

We took an extension on your request to research your requested information. You should have received an extension letter. The new due date is September 11, 2015, however, it will be completed before this date.

Thank you for your patience,

Rhonda Durham
>>> <requests@muckrock.com> 9/3/2015 5:00 AM >>>
September 3, 2015
Equal Employment Opportunity Commission
Stephanie D. Garner
Assistant Legal Counsel/FOIA
EEOC - OLC/FOIA Programs
131 M Street NE, Suite 5NW02E
Washington, DC 20507
This is a follow up to request number 820-2015-000068:
To Whom It May Concern:
I wanted to follow up on the following Freedom of Information request, copied below, and originally submitted on July 30, 2015. Please let me know when I can expect to receive a response, or if further clarification is needed. You had assigned it reference number # 820-2015-000068.
Thanks for your help, and let me know if further clarification is needed.
---
On Aug. 4, 2015:
Dear Racino,
Please find attached our acknowledgement to your request of July 30, 2015.
In the event you have questions or concerns, please contact us at (202) 663-4500.
Sincerely,
Lori K. Bowden
Government Information Specialist
Sincerely,
---
On July 30, 2015:
Thank you for contacting the Equal Employment Opportunity Commission (EEOC). This is an automated response to the EEOC FOIA email box, and is not a determination on your request for records. If it is determined that your request is a Freedom of Information Act (FOIA), it will be forwarded to the appropriate FOIA component within 10 working days of its receipt. You will also receive an official acknowledgment that your FOIA request has been received and when you can expect a response.
This office is open from 9:00 am to 5:30 pm Eastern Standard Time, Monday through Friday, excluding federal holidays. Requests submitted after close of business are not deemed received until the next business day. FOIA allows government agencies 20 business days to issue a determination on a FOIA request for records. Additionally, agencies may extend their response time by 10 business days in unusual circumstances, and toll the 20-day response time until a response is received to a reasonable request for clarification or fee information. You will be notified in writing if such an extension or tolling occurs.
While the EEOC will forward electronic responses, including records granted, in accordance with the FOIA, the official determination will be issued in paper format, including an original signature. Therefore, if you did not provide a physical mailing address in your original e-mail, we will be unable to issue a determination on your FOIA request.
You may contact our office at any time between the hours of 9:00 am and 5:30 pm at 202-663-4500 or by fax at 202-653-6034.
Thank-you,
EEOC Office of FOIA Programs
*Please visit our website at www.eeoc.gov to access information concerning FOIA administration at the EEOC, including the following FOIA related documents:
The EEOC FOIA Reference Guide provides basic information, such as where and how to make a FOIA request, the time for EEOC to respond to a request, fees and fee waivers, responses to initial requests, and how and where to file an appeal of a determination made on the initial FOIA request. The Guide can be found at the following link: http://www.eeoc.gov/foia/handbook.html
EEOC Freedom of Information Act Questions and Answers can be found at the following link: http://www.eeoc.gov/foia/qanda_foiarequest.html
EEOC Freedom of Information Act Requests for Charge Files Questions and Answers can be found at the following link: http://www.eeoc.gov/foia/qanda_foiacharge.html
>>> <requests@muckrock.com> 07/30/15 14:36 >>>
July 30, 2015
Equal Employment Opportunity Commission
Stephanie D. Garner
Assistant Legal Counsel/FOIA
EEOC - OLC/FOIA Programs
131 M Street NE, Suite 5NW02E
Washington, DC 20507
To Whom It May Concern:
This is a request under the Freedom of Information Act. I hereby request the following records:
Any and all releasable records related to complaints, investigations, findings, fines or disciplinary actions related to Universal Protection Service and/or Universal Services of America.
The requested documents will be made available to the general public, and this request is not being made for commercial purposes.
In the event that fees cannot be waived, I would be grateful if you would inform me of the total charges in advance of fulfilling my request. I would prefer the request filled electronically, by e-mail attachment if available or CD-ROM if not.
Thank you in advance for your anticipated cooperation in this matter. I look forward to receiving your response to this request within 20 business days, as the statute requires.
Sincerely,
Brad Racino
Filed via MuckRock.com
E-mail (Preferred): requests@muckrock.com
For mailed responses, please address (see note):
MuckRock
DEPT MR 20017
PO Box 55819
Boston, MA 02205-5819
PLEASE NOTE: This request is not filed by a MuckRock staff member, but is being sent through MuckRock by the above in order to better track, share, and manage public records requests. Also note that improperly addressed (i.e., with the requester's name rather than "MuckRock News" and the department number) requests might be returned as undeliverable.
---
On July 30, 2015:
To Whom It May Concern:
This is a request under the Freedom of Information Act. I hereby request the following records:
Any and all releasable records related to complaints, investigations, findings, fines or disciplinary actions related to Universal Protection Service and/or Universal Services of America.
The requested documents will be made available to the general public, and this request is not being made for commercial purposes.
In the event that fees cannot be waived, I would be grateful if you would inform me of the total charges in advance of fulfilling my request. I would prefer the request filled electronically, by e-mail attachment if available or CD-ROM if not.
Thank you in advance for your anticipated cooperation in this matter. I look forward to receiving your response to this request within 20 business days, as the statute requires.
Sincerely,
Brad Racino
Filed via MuckRock.com
E-mail (Preferred): requests@muckrock.com
For mailed responses, please address (see note):
MuckRock
DEPT MR 20017
PO Box 55819
Boston, MA 02205-5819
PLEASE NOTE: This request is not filed by a MuckRock staff member, but is being sent through MuckRock by the above in order to better track, share, and manage public records requests. Also note that improperly addressed (i.e., with the requester's name rather than "MuckRock News" and the department number) requests might be returned as undeliverable.
---
On Sept. 3, 2015:
To Whom It May Concern:
I wanted to follow up on the following Freedom of Information request, copied below, and originally submitted on July 30, 2015. Please let me know when I can expect to receive a response, or if further clarification is needed. You had assigned it reference number # 820-2015-000068.
Thanks for your help, and let me know if further clarification is needed.
---
On Aug. 4, 2015:
Dear Racino,
Please find attached our acknowledgement to your request of July 30, 2015.
In the event you have questions or concerns, please contact us at (202) 663-4500.
Sincerely,
Lori K. Bowden
Government Information Specialist
Sincerely,
---
On July 30, 2015:
Thank you for contacting the Equal Employment Opportunity Commission (EEOC). This is an automated response to the EEOC FOIA email box, and is not a determination on your request for records. If it is determined that your request is a Freedom of Information Act (FOIA), it will be forwarded to the appropriate FOIA component within 10 working days of its receipt. You will also receive an official acknowledgment that your FOIA request has been received and when you can expect a response.
This office is open from 9:00 am to 5:30 pm Eastern Standard Time, Monday through Friday, excluding federal holidays. Requests submitted after close of business are not deemed received until the next business day. FOIA allows government agencies 20 business days to issue a determination on a FOIA request for records. Additionally, agencies may extend their response time by 10 business days in unusual circumstances, and toll the 20-day response time until a response is received to a reasonable request for clarification or fee information. You will be notified in writing if such an extension or tolling occurs.
While the EEOC will forward electronic responses, including records granted, in accordance with the FOIA, the official determination will be issued in paper format, including an original signature. Therefore, if you did not provide a physical mailing address in your original e-mail, we will be unable to issue a determination on your FOIA request.
You may contact our office at any time between the hours of 9:00 am and 5:30 pm at 202-663-4500 or by fax at 202-653-6034.
Thank-you,
EEOC Office of FOIA Programs
*Please visit our website at www.eeoc.gov to access information concerning FOIA administration at the EEOC, including the following FOIA related documents:
The EEOC FOIA Reference Guide provides basic information, such as where and how to make a FOIA request, the time for EEOC to respond to a request, fees and fee waivers, responses to initial requests, and how and where to file an appeal of a determination made on the initial FOIA request. The Guide can be found at the following link: http://www.eeoc.gov/foia/handbook.html
EEOC Freedom of Information Act Questions and Answers can be found at the following link: http://www.eeoc.gov/foia/qanda_foiarequest.html
EEOC Freedom of Information Act Requests for Charge Files Questions and Answers can be found at the following link: http://www.eeoc.gov/foia/qanda_foiacharge.html
>>> <requests@muckrock.com> 07/30/15 14:36 >>>
July 30, 2015
Equal Employment Opportunity Commission
Stephanie D. Garner
Assistant Legal Counsel/FOIA
EEOC - OLC/FOIA Programs
131 M Street NE, Suite 5NW02E
Washington, DC 20507
To Whom It May Concern:
This is a request under the Freedom of Information Act. I hereby request the following records:
Any and all releasable records related to complaints, investigations, findings, fines or disciplinary actions related to Universal Protection Service and/or Universal Services of America.
The requested documents will be made available to the general public, and this request is not being made for commercial purposes.
In the event that fees cannot be waived, I would be grateful if you would inform me of the total charges in advance of fulfilling my request. I would prefer the request filled electronically, by e-mail attachment if available or CD-ROM if not.
Thank you in advance for your anticipated cooperation in this matter. I look forward to receiving your response to this request within 20 business days, as the statute requires.
Sincerely,
Brad Racino
Filed via MuckRock.com
E-mail (Preferred): requests@muckrock.com
For mailed responses, please address (see note):
MuckRock
DEPT MR 20017
PO Box 55819
Boston, MA 02205-5819
PLEASE NOTE: This request is not filed by a MuckRock staff member, but is being sent through MuckRock by the above in order to better track, share, and manage public records requests. Also note that improperly addressed (i.e., with the requester's name rather than "MuckRock News" and the department number) requests might be returned as undeliverable.
---
On July 30, 2015:
To Whom It May Concern:
This is a request under the Freedom of Information Act. I hereby request the following records:
Any and all releasable records related to complaints, investigations, findings, fines or disciplinary actions related to Universal Protection Service and/or Universal Services of America.
The requested documents will be made available to the general public, and this request is not being made for commercial purposes.
In the event that fees cannot be waived, I would be grateful if you would inform me of the total charges in advance of fulfilling my request. I would prefer the request filled electronically, by e-mail attachment if available or CD-ROM if not.
Thank you in advance for your anticipated cooperation in this matter. I look forward to receiving your response to this request within 20 business days, as the statute requires.
Sincerely,
Brad Racino
Filed via MuckRock.com
E-mail (Preferred): requests@muckrock.com
For mailed responses, please address (see note):
MuckRock
DEPT MR 20017
PO Box 55819
Boston, MA 02205-5819
PLEASE NOTE: This request is not filed by a MuckRock staff member, but is being sent through MuckRock by the above in order to better track, share, and manage public records requests. Also note that improperly addressed (i.e., with the requester's name rather than "MuckRock News" and the department number) requests might be returned as undeliverable.

Good morning,

When did you submit your appeal request through FOIAXpress? Also, can you provide me with a appeal number please.

Thank you

Rhonda F. Durham
Information Specialist
FOIA Programs
EEOC/Office of Legal Counsel
202-663-4518 Office
202-663-4679 Fax

Good afternoon,

I have searched our data base system, however, there is no appeal request for this FOIA number. As stated before please submit your appeal request through our FOIAXpress or email to FOIA@eeoc.gov. Please submit all requested documents in our FOIAXpress system and it will be handled.

Please call me if you have further questions.

Thank you
Rhonda Durham

Rhonda F. Durham
Information Specialist
FOIA Programs
EEOC/Office of Legal Counsel
202-663-4518 Office
202-663-4679 Fax

>>> <requests@muckrock.com> 12/7/2015 7:18 PM >>>

December 7, 2015
Equal Employment Opportunity Commission
Stephanie D. Garner
Assistant Legal Counsel/FOIA
EEOC - OLC/FOIA Programs
131 M Street NE, Suite 5NW02E
Washington, DC 20507
This is a follow up to request number 820-2015-000068:
Hello Ms. Durham,
The appeal was submitted on September 18, 2015 to FOIA@eeoc.gov, which was the address indicated in the associated determination letter. No acknowledgement was received. Please let us know that it was received appropriately and that processing is proceeding as assumed.
Thanks so much.
---
On Nov. 30, 2015:
Good morning,

When did you submit your appeal request through FOIAXpress? Also, can you provide me with a appeal number please.

Thank you

Rhonda F. Durham
Information Specialist
FOIA Programs
EEOC/Office of Legal Counsel
202-663-4518 Office
202-663-4679 Fax
---
On Nov. 23, 2015:
Hello Ms. Durham,
An appeal to exemptions made in response to this request was submitted in September. Could you please provide direction regarding the proper means of obtaining acknowledgement and response to that communication?
Thank you for your help.
---
On Nov. 19, 2015:
This request was closed on September 10, 2015. We have received a few emails requesting the status of this request, which we have responded to. Please have someone call me at 202-663-4518 if you need further clarification.

Thank you,

Rhonda F. Durham
Information Specialist
FOIA Programs
EEOC/Office of Legal Counsel
202-663-4518 Office
202-663-4679 Fax

>>> <requests@muckrock.com> 11/18/2015 5:00 AM >>>
November 18, 2015
Equal Employment Opportunity Commission
Stephanie D. Garner
Assistant Legal Counsel/FOIA
EEOC - OLC/FOIA Programs
131 M Street NE, Suite 5NW02E
Washington, DC 20507
This is a follow up to request number 820-2015-000068:
To Whom It May Concern:
I wanted to follow up on the following Freedom of Information request, copied below, and originally submitted on July 30, 2015. Please let me know when I can expect to receive a response, or if further clarification is needed. You had assigned it reference number # 820-2015-000068.
Thanks for your help, and let me know if further clarification is needed.
---
On Oct. 19, 2015:
To Whom It May Concern:
I wanted to follow up on the following Freedom of Information request, copied below, and originally submitted on July 30, 2015. Please let me know when I can expect to receive a response, or if further clarification is needed. You had assigned it reference number # 820-2015-000068.
Thanks for your help, and let me know if further clarification is needed.
---
On Sept. 18, 2015:
This Freedom of Information Act appeal is being filed via email to FOIA@eeoc.gov as allowed for by the attached determination letter. Acknowledgement of its receipt would be greatly appreciated.
Thank you.
__________________
Ms. Durham,
In your response to my FOIA, you cite multiple exemptions related to confidentiality provisions of Title VII of the Civil Rights Act and the seventh exemption under FOIA related to personal privacy. Your only response was a receipt with numbers of complaints opened and closed.
I understand the personal privacy provision, but in my FOIA I requested all such information be redacted. Without this information, the response to this FOIA is useless.
Please let me know if there is a way to redact the information which would identify individuals from the records requested.
Thank you.
-Brad Racino
---
On Sept. 10, 2015:
Good afternoon Mr. Racino,
Attached is your FOIA determination letter.
Thank you
Rhonda F. Durham
Information Specialist
FOIA Programs
EEOC/Office of Legal Counsel
202-663-4518 Office
202-663-4679 Fax
---
On Sept. 3, 2015:
Good morning Mr. Racino,
We took an extension on your request to research your requested information. You should have received an extension letter. The new due date is September 11, 2015, however, it will be completed before this date.
Thank you for your patience,
Rhonda Durham
>>> <requests@muckrock.com> 9/3/2015 5:00 AM >>>
September 3, 2015
Equal Employment Opportunity Commission
Stephanie D. Garner
Assistant Legal Counsel/FOIA
EEOC - OLC/FOIA Programs
131 M Street NE, Suite 5NW02E
Washington, DC 20507
This is a follow up to request number 820-2015-000068:
To Whom It May Concern:
I wanted to follow up on the following Freedom of Information request, copied below, and originally submitted on July 30, 2015. Please let me know when I can expect to receive a response, or if further clarification is needed. You had assigned it reference number # 820-2015-000068.
Thanks for your help, and let me know if further clarification is needed.
---
On Aug. 4, 2015:
Dear Racino,
Please find attached our acknowledgement to your request of July 30, 2015.
In the event you have questions or concerns, please contact us at (202) 663-4500.
Sincerely,
Lori K. Bowden
Government Information Specialist
Sincerely,
---
On July 30, 2015:
Thank you for contacting the Equal Employment Opportunity Commission (EEOC). This is an automated response to the EEOC FOIA email box, and is not a determination on your request for records. If it is determined that your request is a Freedom of Information Act (FOIA), it will be forwarded to the appropriate FOIA component within 10 working days of its receipt. You will also receive an official acknowledgment that your FOIA request has been received and when you can expect a response.
This office is open from 9:00 am to 5:30 pm Eastern Standard Time, Monday through Friday, excluding federal holidays. Requests submitted after close of business are not deemed received until the next business day. FOIA allows government agencies 20 business days to issue a determination on a FOIA request for records. Additionally, agencies may extend their response time by 10 business days in unusual circumstances, and toll the 20-day response time until a response is received to a reasonable request for clarification or fee information. You will be notified in writing if such an extension or tolling occurs.
While the EEOC will forward electronic responses, including records granted, in accordance with the FOIA, the official determination will be issued in paper format, including an original signature. Therefore, if you did not provide a physical mailing address in your original e-mail, we will be unable to issue a determination on your FOIA request.
You may contact our office at any time between the hours of 9:00 am and 5:30 pm at 202-663-4500 or by fax at 202-653-6034.
Thank-you,
EEOC Office of FOIA Programs
*Please visit our website at www.eeoc.gov to access information concerning FOIA administration at the EEOC, including the following FOIA related documents:
The EEOC FOIA Reference Guide provides basic information, such as where and how to make a FOIA request, the time for EEOC to respond to a request, fees and fee waivers, responses to initial requests, and how and where to file an appeal of a determination made on the initial FOIA request. The Guide can be found at the following link: http://www.eeoc.gov/foia/handbook.html
EEOC Freedom of Information Act Questions and Answers can be found at the following link: http://www.eeoc.gov/foia/qanda_foiarequest.html
EEOC Freedom of Information Act Requests for Charge Files Questions and Answers can be found at the following link: http://www.eeoc.gov/foia/qanda_foiacharge.html
>>> <requests@muckrock.com> 07/30/15 14:36 >>>
July 30, 2015
Equal Employment Opportunity Commission
Stephanie D. Garner
Assistant Legal Counsel/FOIA
EEOC - OLC/FOIA Programs
131 M Street NE, Suite 5NW02E
Washington, DC 20507
To Whom It May Concern:
This is a request under the Freedom of Information Act. I hereby request the following records:
Any and all releasable records related to complaints, investigations, findings, fines or disciplinary actions related to Universal Protection Service and/or Universal Services of America.
The requested documents will be made available to the general public, and this request is not being made for commercial purposes.
In the event that fees cannot be waived, I would be grateful if you would inform me of the total charges in advance of fulfilling my request. I would prefer the request filled electronically, by e-mail attachment if available or CD-ROM if not.
Thank you in advance for your anticipated cooperation in this matter. I look forward to receiving your response to this request within 20 business days, as the statute requires.
Sincerely,
Brad Racino
Filed via MuckRock.com
E-mail (Preferred): requests@muckrock.com
For mailed responses, please address (see note):
MuckRock
DEPT MR 20017
PO Box 55819
Boston, MA 02205-5819
PLEASE NOTE: This request is not filed by a MuckRock staff member, but is being sent through MuckRock by the above in order to better track, share, and manage public records requests. Also note that improperly addressed (i.e., with the requester's name rather than "MuckRock News" and the department number) requests might be returned as undeliverable.
---
On July 30, 2015:
To Whom It May Concern:
This is a request under the Freedom of Information Act. I hereby request the following records:
Any and all releasable records related to complaints, investigations, findings, fines or disciplinary actions related to Universal Protection Service and/or Universal Services of America.
The requested documents will be made available to the general public, and this request is not being made for commercial purposes.
In the event that fees cannot be waived, I would be grateful if you would inform me of the total charges in advance of fulfilling my request. I would prefer the request filled electronically, by e-mail attachment if available or CD-ROM if not.
Thank you in advance for your anticipated cooperation in this matter. I look forward to receiving your response to this request within 20 business days, as the statute requires.
Sincerely,
Brad Racino
Filed via MuckRock.com
E-mail (Preferred): requests@muckrock.com
For mailed responses, please address (see note):
MuckRock
DEPT MR 20017
PO Box 55819
Boston, MA 02205-5819
PLEASE NOTE: This request is not filed by a MuckRock staff member, but is being sent through MuckRock by the above in order to better track, share, and manage public records requests. Also note that improperly addressed (i.e., with the requester's name rather than "MuckRock News" and the department number) requests might be returned as undeliverable.
---
On Sept. 3, 2015:
To Whom It May Concern:
I wanted to follow up on the following Freedom of Information request, copied below, and originally submitted on July 30, 2015. Please let me know when I can expect to receive a response, or if further clarification is needed. You had assigned it reference number # 820-2015-000068.
Thanks for your help, and let me know if further clarification is needed.
---
On Aug. 4, 2015:
Dear Racino,
Please find attached our acknowledgement to your request of July 30, 2015.
In the event you have questions or concerns, please contact us at (202) 663-4500.
Sincerely,
Lori K. Bowden
Government Information Specialist
Sincerely,
---
On July 30, 2015:
Thank you for contacting the Equal Employment Opportunity Commission (EEOC). This is an automated response to the EEOC FOIA email box, and is not a determination on your request for records. If it is determined that your request is a Freedom of Information Act (FOIA), it will be forwarded to the appropriate FOIA component within 10 working days of its receipt. You will also receive an official acknowledgment that your FOIA request has been received and when you can expect a response.
This office is open from 9:00 am to 5:30 pm Eastern Standard Time, Monday through Friday, excluding federal holidays. Requests submitted after close of business are not deemed received until the next business day. FOIA allows government agencies 20 business days to issue a determination on a FOIA request for records. Additionally, agencies may extend their response time by 10 business days in unusual circumstances, and toll the 20-day response time until a response is received to a reasonable request for clarification or fee information. You will be notified in writing if such an extension or tolling occurs.
While the EEOC will forward electronic responses, including records granted, in accordance with the FOIA, the official determination will be issued in paper format, including an original signature. Therefore, if you did not provide a physical mailing address in your original e-mail, we will be unable to issue a determination on your FOIA request.
You may contact our office at any time between the hours of 9:00 am and 5:30 pm at 202-663-4500 or by fax at 202-653-6034.
Thank-you,
EEOC Office of FOIA Programs
*Please visit our website at www.eeoc.gov to access information concerning FOIA administration at the EEOC, including the following FOIA related documents:
The EEOC FOIA Reference Guide provides basic information, such as where and how to make a FOIA request, the time for EEOC to respond to a request, fees and fee waivers, responses to initial requests, and how and where to file an appeal of a determination made on the initial FOIA request. The Guide can be found at the following link: http://www.eeoc.gov/foia/handbook.html
EEOC Freedom of Information Act Questions and Answers can be found at the following link: http://www.eeoc.gov/foia/qanda_foiarequest.html
EEOC Freedom of Information Act Requests for Charge Files Questions and Answers can be found at the following link: http://www.eeoc.gov/foia/qanda_foiacharge.html
>>> <requests@muckrock.com> 07/30/15 14:36 >>>
July 30, 2015
Equal Employment Opportunity Commission
Stephanie D. Garner
Assistant Legal Counsel/FOIA
EEOC - OLC/FOIA Programs
131 M Street NE, Suite 5NW02E
Washington, DC 20507
To Whom It May Concern:
This is a request under the Freedom of Information Act. I hereby request the following records:
Any and all releasable records related to complaints, investigations, findings, fines or disciplinary actions related to Universal Protection Service and/or Universal Services of America.
The requested documents will be made available to the general public, and this request is not being made for commercial purposes.
In the event that fees cannot be waived, I would be grateful if you would inform me of the total charges in advance of fulfilling my request. I would prefer the request filled electronically, by e-mail attachment if available or CD-ROM if not.
Thank you in advance for your anticipated cooperation in this matter. I look forward to receiving your response to this request within 20 business days, as the statute requires.
Sincerely,
Brad Racino
Filed via MuckRock.com
E-mail (Preferred): requests@muckrock.com
For mailed responses, please address (see note):
MuckRock
DEPT MR 20017
PO Box 55819
Boston, MA 02205-5819
PLEASE NOTE: This request is not filed by a MuckRock staff member, but is being sent through MuckRock by the above in order to better track, share, and manage public records requests. Also note that improperly addressed (i.e., with the requester's name rather than "MuckRock News" and the department number) requests might be returned as undeliverable.
---
On July 30, 2015:
To Whom It May Concern:
This is a request under the Freedom of Information Act. I hereby request the following records:
Any and all releasable records related to complaints, investigations, findings, fines or disciplinary actions related to Universal Protection Service and/or Universal Services of America.
The requested documents will be made available to the general public, and this request is not being made for commercial purposes.
In the event that fees cannot be waived, I would be grateful if you would inform me of the total charges in advance of fulfilling my request. I would prefer the request filled electronically, by e-mail attachment if available or CD-ROM if not.
Thank you in advance for your anticipated cooperation in this matter. I look forward to receiving your response to this request within 20 business days, as the statute requires.
Sincerely,
Brad Racino
Filed via MuckRock.com
E-mail (Preferred): requests@muckrock.com
For mailed responses, please address (see note):
MuckRock
DEPT MR 20017
PO Box 55819
Boston, MA 02205-5819
PLEASE NOTE: This request is not filed by a MuckRock staff member, but is being sent through MuckRock by the above in order to better track, share, and manage public records requests. Also note that improperly addressed (i.e., with the requester's name rather than "MuckRock News" and the department number) requests might be returned as undeliverable.
---
On Nov. 18, 2015:
To Whom It May Concern:
I wanted to follow up on the following Freedom of Information request, copied below, and originally submitted on July 30, 2015. Please let me know when I can expect to receive a response, or if further clarification is needed. You had assigned it reference number # 820-2015-000068.
Thanks for your help, and let me know if further clarification is needed.
---
On Oct. 19, 2015:
To Whom It May Concern:
I wanted to follow up on the following Freedom of Information request, copied below, and originally submitted on July 30, 2015. Please let me know when I can expect to receive a response, or if further clarification is needed. You had assigned it reference number # 820-2015-000068.
Thanks for your help, and let me know if further clarification is needed.
---
On Sept. 18, 2015:
This Freedom of Information Act appeal is being filed via email to FOIA@eeoc.gov as allowed for by the attached determination letter. Acknowledgement of its receipt would be greatly appreciated.
Thank you.
__________________
Ms. Durham,
In your response to my FOIA, you cite multiple exemptions related to confidentiality provisions of Title VII of the Civil Rights Act and the seventh exemption under FOIA related to personal privacy. Your only response was a receipt with numbers of complaints opened and closed.
I understand the personal privacy provision, but in my FOIA I requested all such information be redacted. Without this information, the response to this FOIA is useless.
Please let me know if there is a way to redact the information which would identify individuals from the records requested.
Thank you.
-Brad Racino
---
On Sept. 10, 2015:
Good afternoon Mr. Racino,

Attached is your FOIA determination letter.

Thank you

Rhonda F. Durham
Information Specialist
FOIA Programs
EEOC/Office of Legal Counsel
202-663-4518 Office
202-663-4679 Fax
---
On Sept. 3, 2015:
Good morning Mr. Racino,

We took an extension on your request to research your requested information. You should have received an extension letter. The new due date is September 11, 2015, however, it will be completed before this date.

Thank you for your patience,

Rhonda Durham
>>> <requests@muckrock.com> 9/3/2015 5:00 AM >>>
September 3, 2015
Equal Employment Opportunity Commission
Stephanie D. Garner
Assistant Legal Counsel/FOIA
EEOC - OLC/FOIA Programs
131 M Street NE, Suite 5NW02E
Washington, DC 20507
This is a follow up to request number 820-2015-000068:
To Whom It May Concern:
I wanted to follow up on the following Freedom of Information request, copied below, and originally submitted on July 30, 2015. Please let me know when I can expect to receive a response, or if further clarification is needed. You had assigned it reference number # 820-2015-000068.
Thanks for your help, and let me know if further clarification is needed.
---
On Aug. 4, 2015:
Dear Racino,
Please find attached our acknowledgement to your request of July 30, 2015.
In the event you have questions or concerns, please contact us at (202) 663-4500.
Sincerely,
Lori K. Bowden
Government Information Specialist
Sincerely,
---
On July 30, 2015:
Thank you for contacting the Equal Employment Opportunity Commission (EEOC). This is an automated response to the EEOC FOIA email box, and is not a determination on your request for records. If it is determined that your request is a Freedom of Information Act (FOIA), it will be forwarded to the appropriate FOIA component within 10 working days of its receipt. You will also receive an official acknowledgment that your FOIA request has been received and when you can expect a response.
This office is open from 9:00 am to 5:30 pm Eastern Standard Time, Monday through Friday, excluding federal holidays. Requests submitted after close of business are not deemed received until the next business day. FOIA allows government agencies 20 business days to issue a determination on a FOIA request for records. Additionally, agencies may extend their response time by 10 business days in unusual circumstances, and toll the 20-day response time until a response is received to a reasonable request for clarification or fee information. You will be notified in writing if such an extension or tolling occurs.
While the EEOC will forward electronic responses, including records granted, in accordance with the FOIA, the official determination will be issued in paper format, including an original signature. Therefore, if you did not provide a physical mailing address in your original e-mail, we will be unable to issue a determination on your FOIA request.
You may contact our office at any time between the hours of 9:00 am and 5:30 pm at 202-663-4500 or by fax at 202-653-6034.
Thank-you,
EEOC Office of FOIA Programs
*Please visit our website at www.eeoc.gov to access information concerning FOIA administration at the EEOC, including the following FOIA related documents:
The EEOC FOIA Reference Guide provides basic information, such as where and how to make a FOIA request, the time for EEOC to respond to a request, fees and fee waivers, responses to initial requests, and how and where to file an appeal of a determination made on the initial FOIA request. The Guide can be found at the following link: http://www.eeoc.gov/foia/handbook.html
EEOC Freedom of Information Act Questions and Answers can be found at the following link: http://www.eeoc.gov/foia/qanda_foiarequest.html
EEOC Freedom of Information Act Requests for Charge Files Questions and Answers can be found at the following link: http://www.eeoc.gov/foia/qanda_foiacharge.html
>>> <requests@muckrock.com> 07/30/15 14:36 >>>
July 30, 2015
Equal Employment Opportunity Commission
Stephanie D. Garner
Assistant Legal Counsel/FOIA
EEOC - OLC/FOIA Programs
131 M Street NE, Suite 5NW02E
Washington, DC 20507
To Whom It May Concern:
This is a request under the Freedom of Information Act. I hereby request the following records:
Any and all releasable records related to complaints, investigations, findings, fines or disciplinary actions related to Universal Protection Service and/or Universal Services of America.
The requested documents will be made available to the general public, and this request is not being made for commercial purposes.
In the event that fees cannot be waived, I would be grateful if you would inform me of the total charges in advance of fulfilling my request. I would prefer the request filled electronically, by e-mail attachment if available or CD-ROM if not.
Thank you in advance for your anticipated cooperation in this matter. I look forward to receiving your response to this request within 20 business days, as the statute requires.
Sincerely,
Brad Racino
Filed via MuckRock.com
E-mail (Preferred): requests@muckrock.com
For mailed responses, please address (see note):
MuckRock
DEPT MR 20017
PO Box 55819
Boston, MA 02205-5819
PLEASE NOTE: This request is not filed by a MuckRock staff member, but is being sent through MuckRock by the above in order to better track, share, and manage public records requests. Also note that improperly addressed (i.e., with the requester's name rather than "MuckRock News" and the department number) requests might be returned as undeliverable.
---
On July 30, 2015:
To Whom It May Concern:
This is a request under the Freedom of Information Act. I hereby request the following records:
Any and all releasable records related to complaints, investigations, findings, fines or disciplinary actions related to Universal Protection Service and/or Universal Services of America.
The requested documents will be made available to the general public, and this request is not being made for commercial purposes.
In the event that fees cannot be waived, I would be grateful if you would inform me of the total charges in advance of fulfilling my request. I would prefer the request filled electronically, by e-mail attachment if available or CD-ROM if not.
Thank you in advance for your anticipated cooperation in this matter. I look forward to receiving your response to this request within 20 business days, as the statute requires.
Sincerely,
Brad Racino
Filed via MuckRock.com
E-mail (Preferred): requests@muckrock.com
For mailed responses, please address (see note):
MuckRock
DEPT MR 20017
PO Box 55819
Boston, MA 02205-5819
PLEASE NOTE: This request is not filed by a MuckRock staff member, but is being sent through MuckRock by the above in order to better track, share, and manage public records requests. Also note that improperly addressed (i.e., with the requester's name rather than "MuckRock News" and the department number) requests might be returned as undeliverable.
---
On Sept. 3, 2015:
To Whom It May Concern:
I wanted to follow up on the following Freedom of Information request, copied below, and originally submitted on July 30, 2015. Please let me know when I can expect to receive a response, or if further clarification is needed. You had assigned it reference number # 820-2015-000068.
Thanks for your help, and let me know if further clarification is needed.
---
On Aug. 4, 2015:
Dear Racino,
Please find attached our acknowledgement to your request of July 30, 2015.
In the event you have questions or concerns, please contact us at (202) 663-4500.
Sincerely,
Lori K. Bowden
Government Information Specialist
Sincerely,
---
On July 30, 2015:
Thank you for contacting the Equal Employment Opportunity Commission (EEOC). This is an automated response to the EEOC FOIA email box, and is not a determination on your request for records. If it is determined that your request is a Freedom of Information Act (FOIA), it will be forwarded to the appropriate FOIA component within 10 working days of its receipt. You will also receive an official acknowledgment that your FOIA request has been received and when you can expect a response.
This office is open from 9:00 am to 5:30 pm Eastern Standard Time, Monday through Friday, excluding federal holidays. Requests submitted after close of business are not deemed received until the next business day. FOIA allows government agencies 20 business days to issue a determination on a FOIA request for records. Additionally, agencies may extend their response time by 10 business days in unusual circumstances, and toll the 20-day response time until a response is received to a reasonable request for clarification or fee information. You will be notified in writing if such an extension or tolling occurs.
While the EEOC will forward electronic responses, including records granted, in accordance with the FOIA, the official determination will be issued in paper format, including an original signature. Therefore, if you did not provide a physical mailing address in your original e-mail, we will be unable to issue a determination on your FOIA request.
You may contact our office at any time between the hours of 9:00 am and 5:30 pm at 202-663-4500 or by fax at 202-653-6034.
Thank-you,
EEOC Office of FOIA Programs
*Please visit our website at www.eeoc.gov to access information concerning FOIA administration at the EEOC, including the following FOIA related documents:
The EEOC FOIA Reference Guide provides basic information, such as where and how to make a FOIA request, the time for EEOC to respond to a request, fees and fee waivers, responses to initial requests, and how and where to file an appeal of a determination made on the initial FOIA request. The Guide can be found at the following link: http://www.eeoc.gov/foia/handbook.html
EEOC Freedom of Information Act Questions and Answers can be found at the following link: http://www.eeoc.gov/foia/qanda_foiarequest.html
EEOC Freedom of Information Act Requests for Charge Files Questions and Answers can be found at the following link: http://www.eeoc.gov/foia/qanda_foiacharge.html
>>> <requests@muckrock.com> 07/30/15 14:36 >>>
July 30, 2015
Equal Employment Opportunity Commission
Stephanie D. Garner
Assistant Legal Counsel/FOIA
EEOC - OLC/FOIA Programs
131 M Street NE, Suite 5NW02E
Washington, DC 20507
To Whom It May Concern:
This is a request under the Freedom of Information Act. I hereby request the following records:
Any and all releasable records related to complaints, investigations, findings, fines or disciplinary actions related to Universal Protection Service and/or Universal Services of America.
The requested documents will be made available to the general public, and this request is not being made for commercial purposes.
In the event that fees cannot be waived, I would be grateful if you would inform me of the total charges in advance of fulfilling my request. I would prefer the request filled electronically, by e-mail attachment if available or CD-ROM if not.
Thank you in advance for your anticipated cooperation in this matter. I look forward to receiving your response to this request within 20 business days, as the statute requires.
Sincerely,
Brad Racino
Filed via MuckRock.com
E-mail (Preferred): requests@muckrock.com
For mailed responses, please address (see note):
MuckRock
DEPT MR 20017
PO Box 55819
Boston, MA 02205-5819
PLEASE NOTE: This request is not filed by a MuckRock staff member, but is being sent through MuckRock by the above in order to better track, share, and manage public records requests. Also note that improperly addressed (i.e., with the requester's name rather than "MuckRock News" and the department number) requests might be returned as undeliverable.
---
On July 30, 2015:
To Whom It May Concern:
This is a request under the Freedom of Information Act. I hereby request the following records:
Any and all releasable records related to complaints, investigations, findings, fines or disciplinary actions related to Universal Protection Service and/or Universal Services of America.
The requested documents will be made available to the general public, and this request is not being made for commercial purposes.
In the event that fees cannot be waived, I would be grateful if you would inform me of the total charges in advance of fulfilling my request. I would prefer the request filled electronically, by e-mail attachment if available or CD-ROM if not.
Thank you in advance for your anticipated cooperation in this matter. I look forward to receiving your response to this request within 20 business days, as the statute requires.
Sincerely,
Brad Racino
Filed via MuckRock.com
E-mail (Preferred): requests@muckrock.com
For mailed responses, please address (see note):
MuckRock
DEPT MR 20017
PO Box 55819
Boston, MA 02205-5819
PLEASE NOTE: This request is not filed by a MuckRock staff member, but is being sent through MuckRock by the above in order to better track, share, and manage public records requests. Also note that improperly addressed (i.e., with the requester's name rather than "MuckRock News" and the department number) requests might be returned as undeliverable.

Dear  Racino,
Please see the attached appeal determination letter, including an extension request for an additional 10 days due to unusual circumstances.
Sincerely,
Rhonda F. Durham

Dear  Mr. Racino,
Attached is the Determination on the FOIA Appeal identified above.
Sincerely,
Stephanie D. Garner