Public Records Security
| Tracking # |
18-3683 |
| Submitted | July 25, 2018 |
| Est. Completion | Sept. 27, 2018 |
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Communications
From: ED Smither
To Whom It May Concern:
Pursuant to the Washington Public Records Act, I hereby request the following records:
1) Any and all records or correspondence both written and electronic(emails) regarding Vendor’s Application(Software) Security of new Investigative Request processing system. Please also include any mention of the usage of open-source code by the Vendor.
2) Any and all records or correspondence both written and electronic(emails) regarding Vendor’s Cloud/Hosting Security of new Investigative Request processing system.
3) Any and all records or correspondence both written and electronic(emails) regarding Vendor’s Personnel Data Access Security Policies and Procedures of new Investigative Request processing system.
The requested documents will be made available to the general public, and this request is not being made for commercial purposes.
In the event that there are fees, I would be grateful if you would inform me of the total charges in advance of fulfilling my request. I would prefer the request filled electronically, by e-mail attachment if available or CD-ROM if not.
Thank you in advance for your anticipated cooperation in this matter. I look forward to receiving your response to this request within 5 business days, as the statute requires.
Sincerely,
ED Smither
From: Washington State Department Of Licensing
Good morning Mr. Smither,
Thank you for your recent request for records.
It looks like you are interested in one of the vendors that the Department of Licensing has contracted with for a cloud-based service. I am unable to determine which vendor or service you are referring to. Would you please provide me with a little more detail or description?
Thank you,
Karen
From: Washington State Department Of Licensing
Good morning Mr. Smither,
This is to follow up on my previous message to you on July 27th.
Based on the wording of your request, it looks like you want information about a contracted, cloud-based service. I am unable to determine which vendor or service you are referring to. Would you please provide me with a little more detail or description?
I can't proceed without additional information from you. If I do not hear from you on or before Aug. 27th, I will have to close your request.
Best,
Karen
From: Washington State Department Of Licensing
[External Message Added] WA Department of Licensing public records request 18-3683
-- Attach a document and/or reply ABOVE THIS LINE with a message, and it will be sent to staff on this request. --
WA Department of Licensing Public Records (https://click.pstmrk.it/2sm/wadolpublicrecords.nextrequest.com/8LHy7wE/DbEk/1GR-O-fK_j/ZXh0ZXJuYWxfbWVzc2FnZV9hZGRlZA)
A message was sent to you regarding record request #18-3683:
View Request #18-3683 (https://click.pstmrk.it/2m/wadolpublicrecords.nextrequest.com%2Frequests%2F18-3683/8bHy7wE/DbEk/oy7PLfoyO7/ZXh0ZXJuYWxfbWVzc2FnZV9hZGRlZA)
Too many emails? (https://click.pstmrk.it/2sm/wadolpublicrecords.nextrequest.com%2Fsettings/8rHy7wE/DbEk/sMrXC7AW_a/ZXh0ZXJuYWxfbWVzc2FnZV9hZGRlZA) Change your email settings here Trouble with the request button? Copy the URL below into your web browser:
http://wadolpublicrecords.nextrequest.com/requests/18-3683
Questions about your request? Reply to this email or sign in to contact staff at WA Department of Licensing.
Technical support: See our help page (https://click.pstmrk.it/2sm/www.nextrequest.com%2Fsupport/87Hy7wE/DbEk/cXrqdzBoQ3/ZXh0ZXJuYWxfbWVzc2FnZV9hZGRlZA)
Powered by NextRequest (https://click.pstmrk.it/2sm/www.nextrequest.com/9LHy7wE/DbEk/5AcDOHL6s8/ZXh0ZXJuYWxfbWVzc2FnZV9hZGRlZA)
From: ED Smither
I do not know the vendor, but it takes me to this link - https://wadolinvestigate.nextrequest.com/requests/new
From: Washington State Department Of Licensing
WA Department of Licensing
************************************************************************
Hi there
Record request #18-3683 has been closed. The closure reason supplied was:
Hello,
We did not receive enough information from you to be able to identify what records you sought. We asked for clarification from you but have not received a response and so we are unable to proceed.
We are closing this request. If you would like to submit a new request, please use this link:
https://wadolpublicrecords.nextrequest.com/Please let us know let us know if you have any questions or concerns.
************************************************************************
<em>Questions about your request?</em> Reply to this email or sign in to contact staff at WA Department of Licensing.<br></br><em>Technical support:</em> See our <a href='https://www.nextrequest.com/support'>help page</a>
From: ED Smither
I did send this response on 8/15
Subject: RE: Washington Public Records Act Request: Public Records Security
Portal
I do not know the vendor, but it takes me to this link - https://wadolinvestigate.nextrequest.com/requests/new
From: Washington State Department Of Licensing
WA Department of Licensing
************************************************************************
Hi there
Record request #18-3683 has been reopened. You can see it anytime at the link below.
************************************************************************
<em>Questions about your request?</em> Reply to this email or sign in to contact staff at WA Department of Licensing.<br></br><em>Technical support:</em> See our <a href='https://www.nextrequest.com/support'>help page</a>
From: Washington State Department Of Licensing
WA Department of Licensing
************************************************************************
Hi there
A message was sent to you regarding record request #18-3683:
Good afternoon Mr. Smither,
We received your letter.
It seems like you are interested in the vendor NextRequest, specifically as it is used by our License Integrity Unit. If I have misinterpreted your request, please let me know.
I will begin the process of identifying and locating records that are responsive to you request. You can expect a response on or before Sept. 27.
Thank you for your patience. Please let me know if you have any questions or concerns.
Sincerely,
Karen
************************************************************************
<em>Questions about your request?</em> Reply to this email or sign in to contact staff at WA Department of Licensing.<br></br><em>Technical support:</em> See our <a href='https://www.nextrequest.com/support'>help page</a>
From: Muckrock Staff
To Whom It May Concern:
I'm following up on the following Washington Public Records Act request, copied below, and originally submitted on July 25, 2018. You previously indicated that it would be completed on Sept. 27, 2018. I wanted to let you know that I am still interested in the following documents, and to see if that date was still accurate. You had assigned it reference number #18-3683.
Thanks for your help, and let me know if further clarification is needed.
From:
Hi,
Thanks for reaching out. This is actually an email address for technical support for the site and we aren't directly involved in responding to requests.
To inquire about the status of your request, reply directly to one of the notifications you received where it says -- Write ABOVE THIS LINE to post a reply --
You can also reach out to Muckrock directly to ask for an update on your request.
Best, Rosellen
From: Muckrock Staff
To Whom It May Concern:
I'm following up on the following Washington Public Records Act request, copied below, and originally submitted on July 25, 2018. You had previously indicated that it would be completed on Sept. 27, 2018. I wanted to check on the status of my request, and to see if there was a new estimated completion date. You had assigned it reference number #18-3683.
Thanks for your help, and let me know if further clarification is needed.
From: Washington State Department Of Licensing
WA Department of Licensing
************************************************************************
Hi there
A message was sent to you regarding record request #18-3683:
Good morning,
This email is in follow up to your records request. We have been working on your request and need additional time to gather or process records. You can expect a response on or before Oct. 25.
Thank you for your patience. Please let me know if you have any questions or concerns.
Sincerely,
Karen
************************************************************************
<em>Questions about your request?</em> Reply to this email or sign in to contact staff at WA Department of Licensing.<br></br><em>Technical support:</em> See our <a href='https://www.nextrequest.com/support'>help page</a>
From:
Hi,
Thanks for reaching out. This is actually an email address for technical support for the site and we aren't directly involved in responding to requests.
To inquire about the status of your request, reply directly to one of the notifications you received where it says -- Write ABOVE THIS LINE to post a reply --
You can also reach out to Muckrock directly to ask for an update on your request.
Best, Rosellen
From: Muckrock Staff
To Whom It May Concern:
I'm following up on the following Washington Public Records Act request, copied below, and originally submitted on July 25, 2018. You had previously indicated that it would be completed on Sept. 27, 2018. I wanted to check on the status of my request, and to see if there was a new estimated completion date. You had assigned it reference number #18-3683.
Thanks for your help, and let me know if further clarification is needed.
From: Washington State Department Of Licensing
WA Department of Licensing
************************************************************************
Hi there
Documents have been released for record request #18-3683 along with the following message:
Good morning,
This email is an update regarding your records request. This request will be provided to you in installments due to the volume and complexity of the responsive records.
We have been gathering any and all records that are responsive to your request. Due to the nature of these records, they will be undergoing a multi-step review process to ensure the security of our IT networks and infrastructure.We have prepared an installment for you and those records have been made available to you through NextRequest.
To check the status of your request, or to view and download your records, simply log into your NextRequest account.
You may expect further correspondence regarding the status of your request on or before Nov. 27.
Please let me know if you have any questions or concerns.
Sincerely,
Karen
* Re Single Sign On.msg
* NextRequest SSO contract amendment.msg
* RE Data sharing contract.msg
* RE NextRequest Contract Security Review.msg
************************************************************************
<em>Questions about your request?</em> Reply to this email or sign in to contact staff at WA Department of Licensing.<br></br><em>Technical support:</em> See our <a href='https://www.nextrequest.com/support'>help page</a>
From: Muckrock Staff
To Whom It May Concern:
I'm following up on the following Washington Public Records Act request, copied below, and originally submitted on July 25, 2018. You had previously indicated that it would be completed on Sept. 27, 2018. I wanted to check on the status of my request, and to see if there was a new estimated completion date. You had assigned it reference number #18-3683.
Thanks for your help, and let me know if further clarification is needed.
From:
Hi,
Thanks for reaching out. This is actually an email address for technical support for the site and we aren't directly involved in responding to requests.
To inquire about the status of your request, reply directly to one of the notifications you received where it says -- Write ABOVE THIS LINE to post a reply --
You can also reach out to Muckrock directly to ask for an update on your request.
Best, Rosellen
From: Muckrock Staff
To Whom It May Concern:
I'm following up on the following Washington Public Records Act request, copied below, and originally submitted on July 25, 2018. You had previously indicated that it would be completed on Sept. 27, 2018. I wanted to check on the status of my request, and to see if there was a new estimated completion date. You had assigned it reference number #18-3683.
Thanks for your help, and let me know if further clarification is needed.
From:
Hi,
Thanks for reaching out. This is actually an email address for technical support for the site and we aren't directly involved in responding to requests.
To inquire about the status of your request, reply directly to one of the notifications you received where it says -- Write ABOVE THIS LINE to post a reply --
You can also reach out to Muckrock directly to ask for an update on your request.
Best, Rosellen
From: Washington State Department Of Licensing
WA Department of Licensing
************************************************************************
Hi there
Documents have been released for record request #18-3683 along with the following message:
Good morning,
This email is an update regarding your records request. This request will be provided to you in installments due to the volume and complexity of the responsive records. We have prepared an installment for you and those records have been made available to you through NextRequest.
To check the status of your request, or to view and download your records, simply log into your NextRequest account.
You may expect further correspondence regarding the status of your request on or before Jan. 3.
Please let me know if you have any questions or concerns.
Sincerely,
Karen
* Amend 1_Exhibit B_2018-02-15_WADoL_Expansion_Order_Form_Revised.pdf
* Amendment 1.docx.pdf
************************************************************************
<em>Questions about your request?</em> Reply to this email or sign in to contact staff at WA Department of Licensing.<br></br><em>Technical support:</em> See our <a href='https://www.nextrequest.com/support'>help page</a>
From: Muckrock Staff
To Whom It May Concern:
I'm following up on the following Washington Public Records Act request, copied below, and originally submitted on July 25, 2018. You had previously indicated that it would be completed on Sept. 27, 2018. I wanted to check on the status of my request, and to see if there was a new estimated completion date. You had assigned it reference number #18-3683.
Thanks for your help, and let me know if further clarification is needed.
From:
Hi,
Thanks for reaching out. This is actually an email address for technical support for the site and we aren't directly involved in responding to requests.
To inquire about the status of your request, reply directly to one of the notifications you received where it says -- Write ABOVE THIS LINE to post a reply --
You can also reach out to Muckrock directly to ask for an update on your request.
Best, Rosellen
From: Washington State Department Of Licensing
WA Department of Licensing
************************************************************************
Hi there
A message was sent to you regarding record request #18-3683:
Good afternoon,
We have been researching your request and find that we have a question for you.
Would you like us to eliminate exact duplicates among the pool of emails that are responsive to your request? Launching NextRequest was a collaborative group effort, this resulted in many people being included on email chains and so we have many exact duplicates of the same emails. Do you want all of the existing copies? Or would you prefer that we eliminate the duplicates?
If there is something else you are looking for, please let me know as soon as possible so we can search for records that you are seeking.
Once clarification has been received we will proceed accordingly.
Sincerely,
Karen
************************************************************************
<em>Questions about your request?</em> Reply to this email or sign in to contact staff at WA Department of Licensing.<br></br><em>Technical support:</em> See our <a href='https://www.nextrequest.com/support'>help page</a>
From: Washington State Department Of Licensing
WA Department of Licensing
************************************************************************
Hi there
A message was sent to you regarding record request #18-3683:
Good afternoon,
Our email searches have produced approximately 7000 potentially responsive emails. These emails are going through a multi-stage review process because many of them contain information that pertains to our network security.
It may be necessary for us to redact some of the information in these records. If we do, you will receive the redacted record along with an explanation of what was redacted and a legal justification for doing do.
Thank you,
Karen
************************************************************************
<em>Questions about your request?</em> Reply to this email or sign in to contact staff at WA Department of Licensing.<br></br><em>Technical support:</em> See our <a href='https://www.nextrequest.com/support'>help page</a>
From: Washington State Department Of Licensing
WA Department of Licensing
************************************************************************
Hi there
Documents have been released for record request #18-3683 along with the following message:
Good morning,
This email is an update regarding your records request. This request will be provided to you in installments due to the volume and complexity of the responsive records. We have prepared an installment for you and those records have been made available to you through NextRequest.
To check the status of your request, or to view and download your records, simply log into your NextRequest account.
You may expect further correspondence regarding the status of your request on or before 1/24/19.
Please let me know if you have any questions or concerns.
Sincerely,
Karen
* 27099947-r.msg
* 27099970-r.msg
* 27099999-r.msg
************************************************************************
<em>Questions about your request?</em> Reply to this email or sign in to contact staff at WA Department of Licensing.<br></br><em>Technical support:</em> See our <a href='https://www.nextrequest.com/support'>help page</a>
From: Muckrock Staff
To Whom It May Concern:
I'm following up on the following Washington Public Records Act request, copied below, and originally submitted on July 25, 2018. You had previously indicated that it would be completed on Sept. 27, 2018. I wanted to check on the status of my request, and to see if there was a new estimated completion date. You had assigned it reference number #18-3683.
Thanks for your help, and let me know if further clarification is needed.
From: Washington State Department Of Licensing
WA Department of Licensing
************************************************************************
Hi there
A message was sent to you regarding record request #18-3683:
This email is in follow up to your records request. We have been working on your request and need additional time to gather or process records. You can expect a response on or before February 19, 2019.
Thank you for your patience. Please let me know if you have any questions or concerns.
Sincerely,
Gaylene Schave
From: Washington State Department Of Licensing
WA Department of Licensing
************************************************************************
Hi there
A message was sent to you regarding record request #18-3683:
Good afternoon,
I am currently working on your request and I plan to have a response for you tomorrow.
I appreciate your patience.
Thanks,
Nic Oberst
From: Washington State Department Of Licensing
WA Department of Licensing
************************************************************************
Hi there
Documents have been released for record request #18-3683 along with the following message:
This email is an update regarding your records request. This request will be provided to you in installments due to the volume and complexity of the responsive records. We have prepared an installment for you and those records have been made available to you through NextRequest.
To check the status of your request, or to view and download your records, simply log into your NextRequest account.
You may expect further correspondence regarding the status of your request on or before date.
Please let me know if you have any questions or concerns.
Sincerely,
* 27100004.msg
* 27100005.msg
* 27100006.msg
* 27100007.msg
* 27100010.msg
* 27100011.msg
************************************************************************
<em>Questions about your request?</em> Reply to this email or sign in to contact staff at WA Department of Licensing.<br></br><em>Technical support:</em> See our <a href='https://www.nextrequest.com/support'>help page</a>
From: Washington State Department Of Licensing
WA Department of Licensing
************************************************************************
Hi there
A message was sent to you regarding record request #18-3683:
Good afternoon,
This email is in follow up to your records request. Your next installment is currently under review and I expect to have it to you on Wednesday.
Thank you for your patience. Please let me know if you have any questions or concerns.
Sincerely,
Nic Oberst
************************************************************************
<em>Questions about your request?</em> Reply to this email or sign in to contact staff at WA Department of Licensing.<br></br><em>Technical support:</em> See our <a href='https://www.nextrequest.com/support'>help page</a>
From: Washington State Department Of Licensing
WA Department of Licensing
************************************************************************
Hi there
Documents have been released for record request #18-3683 along with the following message:
This email is an update regarding your records request. This request will be provided to you in installments due to the volume and complexity of the responsive records. We have prepared an installment for you and those records have been made available to you through NextRequest.
To check the status of your request, or to view and download your records, simply log into your NextRequest account.
You may expect further correspondence regarding the status of your request on or before date.
Please let me know if you have any questions or concerns.
Sincerely,
* 27100021.msg
* 27100022.msg
* 27100023.msg
* 27100029.msg
* 27100997.msg
* 27100998.msg
* 27101055.msg
* 27101445.msg
* 27101451.msg
* 27101452.msg
* 27101453.msg
* 27101454.msg
* 27101784.msg
************************************************************************
<em>Questions about your request?</em> Reply to this email or sign in to contact staff at WA Department of Licensing.<br></br><em>Technical support:</em> See our <a href='https://www.nextrequest.com/support'>help page</a>
From: Washington State Department Of Licensing
WA Department of Licensing
************************************************************************
Hi there
Record request #18-3683 has been closed. The closure reason supplied was:
Hello,
The Department of Licensing primarily uses NextRequest to track and fulfill requests for public records. We have used this system to communicate with you about the status of your request and also to provide you with records that are responsive to your request.
Our system indicates that you have not retrieved the records or contacted our staff to make other arrangements for reviewing them. Agency rules require you to “claim or review the assembled records within thirty days of the department’s notification…that the records are available…” If you fail to claim or review the records within the thirty-day period or make other arrangements with our staff, we may close your request according to WAC 308-10-041 (5) (b), (9).
It appears that you have not been active in NextRequest since August 2018. While we are willing to provide you with the public records you have asked for, we are also aware that priorities and interests may change over time and these records might no longer be useful to you.
We now consider your request to be abandoned. Your request will now be closed. We will engage in no further search or retrieval activities under this request and no further installments will be provided.
You may contact us to reopen this request, or submit a new public records request, at any time.
************************************************************************
<em>Questions about your request?</em> Reply to this email or sign in to contact staff at WA Department of Licensing.<br></br><em>Technical support:</em> See our <a href='https://www.nextrequest.com/support'>help page</a>
Files
There are no files associated with this request.